Vulnerabilidades

Server Side Request Forgery vulnerability found in Deskpro Support Desk v2021.21.6 allows attackers to execute arbitrary code via a crafted URL.

Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in the download file feature on a manager profile due to lack of input validation.

Deskpro cloud and on-premise Deskpro 2021.1.6 and fixed in Deskpro 2021.1.7 contains a cross-site scripting (XSS) vulnerability in social media links on a user profile due to lack of input validation.

Deskpro Cloud Platform and on-premise 2020.2.3.48207 from 2020-07-30 contains a cross-site scripting (XSS) vulnerability that can lead to an account takeover via custom email templates.

An issue was discovered in Deskpro before 2019.8.0. This product enables administrators to modify the helpdesk interface by editing /portal/api/style/edit-theme-set/template-sources theme templates, and uses TWIG as its template engine. While direct access to self and _self variables was not permitted, one could abuse…

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties.…

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables…

An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to…

The Helpdesk Pro plugin before 1.4.0 for Joomla! allows remote attackers to write to arbitrary .ini files via a crafted language.save task.

Direct static code injection vulnerability in admincp/user_help.php in Headstart Solutions DeskPRO 3.0.2 allows remote authenticated users to inject arbitrary PHP code into an unspecified file via a new_entry value in the do parameter.

Multiple cross-site scripting (XSS) vulnerabilities in Headstart Solutions DeskPRO 3.0.2 allow remote authenticated users to inject arbitrary web script or HTML via unspecified parameters to (1) techs.php, (2) ticket_category.php, (3) ticket_priority.php, (4) ticket_workflow.php, (5) ticket_escalate.php, (6)…

Cross-site scripting (XSS) vulnerability in login.php in DeskPro 2.0.1 allows remote attackers to inject arbitrary web script or HTML via the username parameter.

Cross-site scripting (XSS) vulnerability in faq.php in DeskPRO 1.1.0 allows remote attackers to inject arbitrary web script or HTML via the article parameter.

Headstart Solutions DeskPRO allows remote attackers to obtain the full path via direct requests to (1) email/mail.php, (2) includes/init.php, (3) certain files in includes/cron/, and (4) jpgraph.php, (5) jpgraph_bar.php, (6) jpgraph_pie.php, and (7) jpgraph_pie3d.php in includes/graph/, which leaks the path in error…

attachment.php in Headstart Solutions DeskPRO allows remote attackers to read all uploaded files by providing the file number in a modified id parameter.

install/loader_help.php in Headstart Solutions DeskPRO allows remote attackers to obtain configuration information via a q=phpinfo QUERY_STRING, which calls the phpinfo function.

Headstart Solutions DeskPRO does not require authentication for certain files and directories associated with administrative activities, which allows remote attackers to (1) reinstall the application via a direct request for install/index.php; (2) delete the database via a do=delete_database QUERY_STRING to a renamed…

Headstart Solutions DeskPRO stores sensitive information under the web root with insufficient access control, which allows remote attackers to (1) list files in the includes/ directory; obtain the SQL username and password via a direct request for (2) config.php and (3) config.php.bak in includes/; read files in (4)…

Multiple cross-site scripting (XSS) vulnerabilities in newticket.php in DeskPRO 2.0.0 and 2.0.1 allow remote attackers to inject arbitrary web script or HTML via the (1) message or (2) subject parameter.

Multiple SQL injection vulnerabilities in DeskPRO 1.1.0 and earlier allow remote attackers to insert arbitrary SQL and conduct unauthorized activities via (1) the cat parameter in faq.php, (2) the article parameter in faq.php, (3) the tickedid parameter in view.php, and (4) the Password entry on the logon screen.