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CVE-2020-11464

Estado: ModificadaMedia (4.3)—

An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Deskpro — Deskpro

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2020-11464",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 4,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
          "authentication": "SINGLE",
          "integrityImpact": "NONE",
          "accessComplexity": "LOW",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Secondary",
        "source": "cve@mitre.org",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.0",
          "baseScore": 6.5,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 2.8
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 4.3,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 1.4,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2020-04-01T21:15:14.067",
  "references": [
    {
      "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-269"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc."
    },
    {
      "lang": "es",
      "value": "Se detectó un problema en Deskpro versiones anteriores a 2019.8.0. El endpoint /api/people presentó un fallo al comprobar apropiadamente los privilegios de un usuario, permitiendo a un atacante recuperar información confidencial sobre todos los usuarios registrados en el sistema. Esto incluye su nombre completo, privilegio, dirección de correo electrónico, número de teléfono, etc."
    }
  ],
  "lastModified": "2026-06-17T02:50:13.430",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "FC810F59-EA83-4340-8C19-5F995C4284E5",
              "versionEndExcluding": "2019.8.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}