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CVE-2020-11465

Estado: ModificadaAlta (8.8)—

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Deskpro — Deskpro

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2020-11465",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 6.5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:P",
          "authentication": "SINGLE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 6.4,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Secondary",
        "source": "cve@mitre.org",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.0",
          "baseScore": 8.8,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.8
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
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          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2020-04-01T21:15:14.130",
  "references": [
    {
      "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
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      "tags": [
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
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      "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
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  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system."
    },
    {
      "lang": "es",
      "value": "Se detectó un problema en Deskpro versiones anteriores a 2019.8.0. Los endpoints /api/apps/* presentaron un fallo al comprobar apropiadamente los privilegios de un usuario, permitiendo a un atacante controlar e instalar aplicaciones del servicio de asistencia (helpdesk) y filtrar las configuraciones de las aplicaciones actuales, incluyendo las aplicaciones usadas como fuentes de usuario (utilizadas para la autenticación). Esto permite a un atacante falsificar modelos de autenticación válidos que se asemejan a cualquier usuario en el sistema."
    }
  ],
  "lastModified": "2026-06-17T02:50:13.550",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "FC810F59-EA83-4340-8C19-5F995C4284E5",
              "versionEndExcluding": "2019.8.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}