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CVE-2026-56731

Estado: AplazadaAlta (8.4)—

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

CWE-79 (XSS persistente) en formulario de ticket accesible a usuario autenticado permite inyectar JavaScript que se ejecuta en navegadores de otros usuarios (T1189); AV:N/PR:L/UI:A confirma explotación web remota con interacción.

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Restrict Web-Based ContentUser TrainingExecution PreventionBehavior Prevention on EndpointDisable or Remove Feature or ProgramApplication Isolation and Sandboxing

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Zammad — ZammadAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2026-56731",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-56731",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-09-25T19:42:46.394827Z"
        }
      }
    ],
    "cvssMetricV40": [
      {
        "type": "Secondary",
        "source": "security-advisories@github.com",
        "cvssData": {
          "Safety": "NOT_DEFINED",
          "version": "4.0",
          "Recovery": "NOT_DEFINED",
          "baseScore": 8.4,
          "Automatable": "NOT_DEFINED",
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:A/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "exploitMaturity": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED",
          "userInteraction": "ACTIVE",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "subIntegrityImpact": "NONE",
          "vulnIntegrityImpact": "HIGH",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "vulnAvailabilityImpact": "LOW",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "subConfidentialityImpact": "NONE",
          "vulnConfidentialityImpact": "HIGH",
          "confidentialityRequirement": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED"
        }
      }
    ]
  },
  "affected": [
    {
      "source": "security-advisories@github.com",
      "affectedData": [
        {
          "vendor": "zammad",
          "product": "zammad",
          "versions": [
            {
              "status": "affected",
              "version": "< 7.0.1"
            }
          ]
        }
      ]
    }
  ],
  "published": "2026-09-25T18:17:27.213",
  "references": [
    {
      "url": "https://github.com/zammad/zammad/commit/16a4a2e1be6642ec0c3ba3a76e358ad065f48f78",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/zammad/zammad/security/advisories/GHSA-p9xp-gx8r-4397",
      "source": "security-advisories@github.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security-advisories@github.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, a low-privilege authenticated user may inject arbitrary HTML markup, including JavaScript event handlers, into a ticket title via the standard ticket creation workflow. The title is persisted without sanitization. This issue is fixed in version 7.0.1."
    }
  ],
  "lastModified": "2026-09-28T14:45:39.697",
  "sourceIdentifier": "security-advisories@github.com"
}