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CVE-2026-48211

Status: DeferredMedium (5.4)—
Severity5.4Medium · CVSS 3.1
Exploitation probability0.12 %higher than 2% of CVEs
Active exploitationNonot in the CISA catalog
Public exploitNot knownno public code found

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.

This issue affects OTRS:

Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Technical details traces, logs and code from the original report
  *  7.0.X
  *  8.0.X
  *  2023.X
  *  2024.X
  *  2025.X
  *  2026.X before 2026.7.X

CVSS

Base score
5.4
Version
3.1
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L

Exploitation probability (EPSS)

Probability of exploitation in the next 30 days
0.12 %
Percentile among all scored CVEs
2
Score date
10/23/2026

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

ATT&CK techniques

How this vulnerability is exploited and what the attacker gains, in MITRE ATT&CK terms.

CSRF sin validación de token permite inducir a administrador autenticado a eliminar plantillas; requiere interacción del usuario (UI:R). Impacto: manipulación de datos (eliminación) e indisponibilidad de funciones administrativas.

Inferred by our analysis agent from the official description, CVSS vector and CWE, and checked by a supervisor. May contain errors.

ATT&CK mitigations that cover these techniques

Restrict File and Directory PermissionsRemote Data StorageFilter Network TrafficEncrypt Sensitive InformationApplication Isolation and SandboxingExploit Protection

Affected technologies (1)

⚠ AI-inferred from the description — NVD hasn't analyzed this CVE yet, these aren't verified CPEs.

Otrs — OtrsAI

CWEs

References

Show 1 references

Raw JSON (NVD)

Show
{
  "id": "CVE-2026-48211",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-48211",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-10-15T17:51:33.263054Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 5.4,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "LOW",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 2.5,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS GmbH (former OTRS AG)",
          "modules": [
            "Admin Interface"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            },
            {
              "status": "affected",
              "version": "2025.x"
            },
            {
              "status": "affected",
              "version": "2026.x",
              "versionType": "patch",
              "lessThanOrEqual": "2026.6.x"
            }
          ],
          "defaultStatus": "affected"
        },
        {
          "vendor": "OTRS GmbH (former OTRS AG)",
          "modules": [
            "Admin Interface"
          ],
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.x"
            }
          ],
          "defaultStatus": "affected"
        }
      ]
    }
  ],
  "published": "2026-10-12T07:16:36.453",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-10/",
      "source": "security@otrs.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-352"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"
    }
  ],
  "lastModified": "2026-10-15T20:38:44.050",
  "sourceIdentifier": "security@otrs.com"
}