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CVE-2026-48188

Estado: AnalizadaCrítica (9.1)—

An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.

This issue affects OTRS:

Products based on the ((OTRS)) Community Edition also very likely to be affected

Detalles técnicos trazas, registros y código del informe original
  *  7.0.X
  *  8.0.X
  *  2023.X
  *  2024.X
  *  2025.X
  *  2026.X before 2026.4.X
  *  (OTRS)) Community Edition: 6.0.x

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

SQL injection unauthenticada en aplicación web expuesta (AV:N, PR:N) permite bypass de autenticación (T1078) y acceso a datos en BD (T1005). CWE-20 valida el vector.

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Tecnologías afectadas (1)

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2026-48188",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-48188",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-06-01T13:17:22.840595Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 9.1,
          "attackVector": "NETWORK",
          "baseSeverity": "CRITICAL",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.2,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "Database Layer"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            },
            {
              "status": "affected",
              "version": "2025.x"
            },
            {
              "status": "affected",
              "version": "2026.x",
              "versionType": "patch",
              "lessThanOrEqual": "2026.3.x"
            }
          ],
          "defaultStatus": "affected"
        },
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.x"
            }
          ],
          "defaultStatus": "affected"
        }
      ]
    }
  ],
  "published": "2026-06-01T04:16:22.583",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-02/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "security@otrs.com"
    }
  ],
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.\n\nThis issue affects OTRS: \n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X before 2026.4.X\n  *  (OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de validación de entrada incorrecta en el módulo de capa de base de datos de OTRS o ((OTRS)) Community Edition permite una inyección SQL no autenticada que puede conducir a una omisión de autenticación. Este problema solo afecta al sistema si el servidor MySQL/MariaDB está configurado con el modo SQL NO_BACKSLASH_ESCAPES.\n\nEste problema afecta a OTRS:\n\n  *  7.0.X\n  *  8.0.X\n  *  2023.X\n  *  2024.X\n  *  2025.X\n  *  2026.X antes de 2026.4.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nLos productos basados en ((OTRS)) Community Edition también son muy propensos a verse afectados."
    }
  ],
  "lastModified": "2026-07-22T07:10:00.107",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "5421FAF4-D702-4429-A186-6374A4306293",
              "versionEndIncluding": "6.0.32"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "650E99BF-9E05-496F-BD59-5542A95FD221",
              "versionEndIncluding": "8.0.37",
              "versionStartIncluding": "7.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "476B2F02-24EA-43BB-BEA8-282D7D71B386",
              "versionEndExcluding": "2026.4.1",
              "versionStartIncluding": "2023.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "security@otrs.com"
}