CVE-2026-40589
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success flash, reassigns the hidden email to the visible customer, and rebinds hidden-mailbox conversations for that email to the visible customer. Version 1.8.214 fixes the issue.
CVSS
- Versión: 3.1
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
- Puntuación base: 7.6
Probabilidad de explotación (EPSS)
- Probabilidad de explotación en los próximos 30 días: 0.38%
- Percentil entre todas las CVEs puntuadas: 30
- Fecha de la puntuación: 5/10/2026
EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).
🎯 Técnicas ATT&CK
Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.
- Explotación
T1210Exploitation of Remote Serviceslateral movement75 % - Impacto principal
T1078Valid Accountsstealth · persistence · privilege escalation · initial access80 % - Impacto secundario
T1005Data from Local Systemcollection75 % - Impacto secundario
T1565.001Stored Data Manipulationimpact70 %
Vector CVSS: red sin privilegios (PR:L) → T1210. Impactos: acceso a cuenta oculta ajena (T1078), lectura de datos de cliente (T1005), manipulación de asignación de email (T1565.001).
Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.
🛡️ Mitigaciones ATT&CK que cubren estas técnicas
Tecnologías afectadas (1)
⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.
CWE
- CWE-639
Referencias
- https://github.com/freescout-help-desk/freescout/commit/2e2fe37111d92ac665b9ad8806eac94a1a3e502c
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-mv55-3mgv-fxwr
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-mv55-3mgv-fxwr
JSON original (NVD)
Mostrar
{
"id": "CVE-2026-40589",
"cveTags": [],
"metrics": {
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-40589",
"role": "CISA Coordinator",
"options": [
{
"exploitation": "poc"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"version": "2.0.3",
"timestamp": "2026-04-21T20:17:25.465302Z"
}
}
],
"cvssMetricV31": [
{
"type": "Secondary",
"source": "security-advisories@github.com",
"cvssData": {
"scope": "UNCHANGED",
"version": "3.1",
"baseScore": 7.6,
"attackVector": "NETWORK",
"baseSeverity": "HIGH",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L",
"integrityImpact": "HIGH",
"userInteraction": "NONE",
"attackComplexity": "LOW",
"availabilityImpact": "LOW",
"privilegesRequired": "LOW",
"confidentialityImpact": "LOW"
},
"impactScore": 4.7,
"exploitabilityScore": 2.8
}
]
},
"affected": [
{
"source": "security-advisories@github.com",
"affectedData": [
{
"vendor": "freescout-help-desk",
"product": "freescout",
"versions": [
{
"status": "affected",
"version": "< 1.8.214"
}
]
}
]
}
],
"published": "2026-04-21T17:16:56.660",
"references": [
{
"url": "https://github.com/freescout-help-desk/freescout/commit/2e2fe37111d92ac665b9ad8806eac94a1a3e502c",
"source": "security-advisories@github.com"
},
{
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214",
"source": "security-advisories@github.com"
},
{
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-mv55-3mgv-fxwr",
"source": "security-advisories@github.com"
},
{
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-mv55-3mgv-fxwr",
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
}
],
"vulnStatus": "Deferred",
"weaknesses": [
{
"type": "Secondary",
"source": "security-advisories@github.com",
"description": [
{
"lang": "en",
"value": "CWE-639"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, a low-privileged agent can edit a visible customer and add an email address already owned by a hidden customer in another mailbox. The server discloses the hidden customer’s name and profile URL in the success flash, reassigns the hidden email to the visible customer, and rebinds hidden-mailbox conversations for that email to the visible customer. Version 1.8.214 fixes the issue."
}
],
"lastModified": "2026-06-17T10:45:29.797",
"sourceIdentifier": "security-advisories@github.com"
}