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CVE-2026-18363

Estado: AplazadaCrítica (9.1)—

A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4. During the password reset process, the application retrieves the timestamp associated with the provided token and checks whether the configured validity period has expired. Consequently, the expiry check is only performed if the timestamp lookup fails, allowing tokens with an existing timestamp to bypass the intended expiry validation. Therefore, an attacker able to obtain a valid password reset token could reuse it to perform an unauthorised password reset and compromise the affected account.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

Vulnerabilidad lógica en validación de tokens en aplicación web expuesta (osTicket). Token de reset reutilizable permite bypass de expiración y acceso no autorizado a cuentas (compromiso de credenciales y control de cuenta).

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Vulnerability ScanningPrivileged Account ManagementPassword PoliciesNetwork SegmentationMulti-factor AuthenticationLimit Access to Resource Over Network

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Osticket — OsticketAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2026-18363",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-18363",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-07-30T12:20:18.450834Z"
        }
      }
    ],
    "cvssMetricV40": [
      {
        "type": "Secondary",
        "source": "cve-coordination@incibe.es",
        "cvssData": {
          "Safety": "NOT_DEFINED",
          "version": "4.0",
          "Recovery": "NOT_DEFINED",
          "baseScore": 9.1,
          "Automatable": "NOT_DEFINED",
          "attackVector": "NETWORK",
          "baseSeverity": "CRITICAL",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "exploitMaturity": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "attackRequirements": "PRESENT",
          "privilegesRequired": "NONE",
          "subIntegrityImpact": "NONE",
          "vulnIntegrityImpact": "HIGH",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "vulnAvailabilityImpact": "NONE",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "subConfidentialityImpact": "NONE",
          "vulnConfidentialityImpact": "HIGH",
          "confidentialityRequirement": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED"
        }
      }
    ]
  },
  "affected": [
    {
      "source": "cve-coordination@incibe.es",
      "affectedData": [
        {
          "vendor": "Enhancesoft LLC",
          "product": "osTicket",
          "versions": [
            {
              "status": "affected",
              "version": "0",
              "lessThan": "1.17.8",
              "versionType": "custom"
            },
            {
              "status": "affected",
              "version": "0",
              "lessThan": "1.18.4",
              "versionType": "custom"
            }
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2026-07-30T11:16:26.220",
  "references": [
    {
      "url": "https://www.incibe.es/en/incibe-cert/notices/aviso/weak-password-recovery-mechanism-osticket-enhancesoft-llc",
      "source": "cve-coordination@incibe.es"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "cve-coordination@incibe.es",
      "description": [
        {
          "lang": "en",
          "value": "CWE-640"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4. During the password reset process, the application retrieves the timestamp associated with the provided token and checks whether the configured validity period has expired. Consequently, the expiry check is only performed if the timestamp lookup fails, allowing tokens with an existing timestamp to bypass the intended expiry validation. Therefore, an attacker able to obtain a valid password reset token could reuse it to perform an unauthorised password reset and compromise the affected account."
    }
  ],
  "lastModified": "2026-07-30T14:12:18.697",
  "sourceIdentifier": "cve-coordination@incibe.es"
}