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CVE-2026-14871

Status: Awaiting AnalysisHigh (7.1)—

osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem.

CVSS

Exploitation probability (EPSS)

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

🎯 ATT&CK techniques

How this vulnerability is exploited and what the attacker gains, in MITRE ATT&CK terms.

Vector CVSS4 con AV:N/PR:L/UI:N indica acceso remoto autenticado sin interacción. BOLA/IDOR en subsistema AJAX permite lectura no autorizada de objetos (tickets). Autenticación previa (PR:L) y disclosure (VC:H) sustentan acceso a datos mediante credenciales existentes.

Inferred by our analysis agent from the official description, CVSS vector and CWE, and checked by a supervisor. May contain errors.

🛡️ ATT&CK mitigations that cover these techniques

Privileged Account ManagementApplication Developer GuidanceActive Directory ConfigurationVulnerability ScanningUser TrainingUser Account Management

Affected technologies (1)

⚠ AI-inferred from the description — NVD hasn't analyzed this CVE yet, these aren't verified CPEs.

Osticket — OsticketAI

CWEs

References

Raw JSON (NVD)

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{
  "id": "CVE-2026-14871",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-14871",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-07-17T15:28:10.925112Z"
        }
      }
    ],
    "cvssMetricV40": [
      {
        "type": "Secondary",
        "source": "help@fluidattacks.com",
        "cvssData": {
          "Safety": "NOT_DEFINED",
          "version": "4.0",
          "Recovery": "NOT_DEFINED",
          "baseScore": 7.1,
          "Automatable": "NOT_DEFINED",
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "exploitMaturity": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "subIntegrityImpact": "NONE",
          "vulnIntegrityImpact": "NONE",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "vulnAvailabilityImpact": "NONE",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "subConfidentialityImpact": "NONE",
          "vulnConfidentialityImpact": "HIGH",
          "confidentialityRequirement": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED"
        }
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  },
  "affected": [
    {
      "source": "help@fluidattacks.com",
      "affectedData": [
        {
          "vendor": "osTicket",
          "product": "osTicket",
          "versions": [
            {
              "status": "affected",
              "version": "v1.18.3"
            },
            {
              "status": "affected",
              "version": "v1.17.7"
            }
          ],
          "platforms": [
            "Windows",
            "MacOS",
            "Linux"
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2026-07-17T16:17:13.580",
  "references": [
    {
      "url": "https://fluidattacks.com/advisories/kyokai",
      "source": "help@fluidattacks.com"
    },
    {
      "url": "https://github.com/osTicket/osTicket/",
      "source": "help@fluidattacks.com"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.17.8",
      "source": "help@fluidattacks.com"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.18.4",
      "source": "help@fluidattacks.com"
    },
    {
      "url": "https://medium.com/p/1abb8be847e6",
      "source": "help@fluidattacks.com"
    }
  ],
  "vulnStatus": "Awaiting Analysis",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "help@fluidattacks.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-863"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "osTicket versions v1.18.3 and v1.17.7 contain a Broken Object Level Authorization (BOLA) leading to Insecure Direct Object Reference (IDOR) in the AJAX ticket-management subsystem."
    }
  ],
  "lastModified": "2026-07-17T18:10:00.977",
  "sourceIdentifier": "help@fluidattacks.com"
}