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CVE-2026-111676

Status: DeferredMedium (5.3)—
Severity5.3Medium · CVSS 4.0
Exploitation probability0.25 %higher than 15% of CVEs
Active exploitationNonot in the CISA catalog
Public exploitNot knownno public code found

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

CVSS

Base score
5.3
Version
4.0
Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Exploitation probability (EPSS)

Probability of exploitation in the next 30 days
0.25 %
Percentile among all scored CVEs
15
Score date
10/20/2026

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

ATT&CK techniques

How this vulnerability is exploited and what the attacker gains, in MITRE ATT&CK terms.

Agente autenticado (PR:L, UI:N, red) lee tickets de otros departamentos mediante getTooltip por ID secuencial; expone datos personales de clientes y notas internas.

Inferred by our analysis agent from the official description, CVSS vector and CWE, and checked by a supervisor. May contain errors.

ATT&CK mitigations that cover these techniques

Vulnerability ScanningThreat Intelligence ProgramPrivileged Account ManagementNetwork SegmentationDisable or Remove Feature or ProgramApplication Isolation and Sandboxing

Affected technologies (1)

⚠ AI-inferred from the description — NVD hasn't analyzed this CVE yet, these aren't verified CPEs.

Ladybirdweb — Faveo HelpdeskAI

CWEs

References

Show 4 references

Raw JSON (NVD)

Show
{
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          "modifiedAttackRequirements": "NOT_DEFINED",
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          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
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  "references": [
    {
      "url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374",
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    {
      "lang": "en",
      "value": "Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes."
    }
  ],
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}