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CVE-2026-107393

Status: Awaiting AnalysisMedium (6.1)—

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235.

CVSS

Exploitation probability (EPSS)

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

🎯 ATT&CK techniques

How this vulnerability is exploited and what the attacker gains, in MITRE ATT&CK terms.

XSS en email de alerta al administrador sin escapado HTML (CWE-79). Requiere interacción del usuario (abrir email) y confía en header no validado (CF-Connecting-IP).

Inferred by our analysis agent from the official description, CVSS vector and CWE, and checked by a supervisor. May contain errors.

🛡️ ATT&CK mitigations that cover these techniques

Restrict Web-Based ContentUser TrainingUser Account ManagementExecution PreventionBehavior Prevention on EndpointDisable or Remove Feature or Program

Affected technologies (1)

⚠ AI-inferred from the description — NVD hasn't analyzed this CVE yet, these aren't verified CPEs.

Freescout — FreescoutAI

CWEs

References

Raw JSON (NVD)

Show
{
  "id": "CVE-2026-107393",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-107393",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-10-14T01:16:28.734363Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security-advisories@github.com",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 6.1,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "security-advisories@github.com",
      "affectedData": [
        {
          "vendor": "freescout-help-desk",
          "product": "freescout",
          "versions": [
            {
              "status": "affected",
              "version": "< 1.8.235"
            }
          ]
        }
      ]
    }
  ],
  "published": "2026-10-08T20:17:33.893",
  "references": [
    {
      "url": "https://github.com/freescout-help-desk/freescout/commit/0f41f5cabb581de156ec8eb344ff6c0e6e0cc66a",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.235",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9cm3-qvj2-8hg4",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9cm3-qvj2-8hg4",
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    }
  ],
  "vulnStatus": "Awaiting Analysis",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security-advisories@github.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        },
        {
          "lang": "en",
          "value": "CWE-116"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235."
    }
  ],
  "lastModified": "2026-10-14T02:16:56.933",
  "sourceIdentifier": "security-advisories@github.com"
}