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CVE-2025-48485

Estado: AnalizadaMedia (6.1)—

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Freescout — Freescout

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2025-48485",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-48485",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-05-30T12:19:58.590964Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 5.4,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.3
      }
    ],
    "cvssMetricV40": [
      {
        "type": "Secondary",
        "source": "security-advisories@github.com",
        "cvssData": {
          "Safety": "NOT_DEFINED",
          "version": "4.0",
          "Recovery": "NOT_DEFINED",
          "baseScore": 6.1,
          "Automatable": "NOT_DEFINED",
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "exploitMaturity": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED",
          "userInteraction": "PASSIVE",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "subIntegrityImpact": "NONE",
          "vulnIntegrityImpact": "NONE",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "vulnAvailabilityImpact": "NONE",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "subConfidentialityImpact": "HIGH",
          "vulnConfidentialityImpact": "NONE",
          "confidentialityRequirement": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED"
        }
      }
    ]
  },
  "affected": [
    {
      "source": "security-advisories@github.com",
      "affectedData": [
        {
          "vendor": "freescout-help-desk",
          "product": "freescout",
          "versions": [
            {
              "status": "affected",
              "version": "< 1.8.180"
            }
          ]
        }
      ]
    }
  ],
  "published": "2025-05-30T07:15:22.857",
  "references": [
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-556q-w535-xxg8",
      "tags": [
        "Exploit",
        "Vendor Advisory"
      ],
      "source": "security-advisories@github.com"
    }
  ],
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security-advisories@github.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data when an authenticated user updates the profile of an arbitrary customer. This issue has been patched in version 1.8.180."
    },
    {
      "lang": "es",
      "value": "FreeScout es un servicio de asistencia gratuito y autoalojado con buzón compartido. Antes de la versión 1.8.180, la aplicación era vulnerable a ataques de Cross-Site Scripting (XSS) debido a la validación y la depuración incorrecta de los datos introducidos por el usuario cuando este actualiza el perfil de un cliente cualquiera. Este problema se ha corregido en la versión 1.8.180."
    }
  ],
  "lastModified": "2026-06-17T09:29:42.037",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:freescout:freescout:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "68F8F94A-40CE-4D87-9119-D849531E7D48",
              "versionEndExcluding": "1.8.180"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "security-advisories@github.com"
}