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CVE-2025-24389

Estado: AplazadaMedia (6.3)—

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.

This issue affects:

Products based on the ((OTRS)) Community Edition also very likely to be affected

Detalles técnicos trazas, registros y código del informe original
  *  OTRS 7.0.X

  *  OTRS 8.0.X
  *  OTRS 2023.X
  *  OTRS 2024.X

  *  ((OTRS)) Community Edition: 6.0.x

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (2)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Otrs — Community EditionAIOtrs — OtrsAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2025-24389",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-24389",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-01-27T13:23:23.051987Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.3,
          "attackVector": "LOCAL",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "HIGH",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.2,
        "exploitabilityScore": 1
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "SMTP Sending Module"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            }
          ],
          "defaultStatus": "affected"
        },
        {
          "vendor": "OTRS AG",
          "modules": [
            "SMTP Sending Module"
          ],
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All",
              "lessThanOrEqual": "6.0.34"
            }
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2025-01-27T06:15:24.170",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-03/",
      "source": "security@otrs.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-532"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
    },
    {
      "lang": "es",
      "value": "Ciertos errores de las librerías de origen insertarán información confidencial en el mecanismo de registro de OTRS o ((OTRS)) Community Edition y en los correos que se envían al administrador del sistema. Este problema afecta a: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Los productos basados ??en ((OTRS)) Community Edition también pueden verse afectados"
    }
  ],
  "lastModified": "2026-06-17T08:58:57.173",
  "sourceIdentifier": "security@otrs.com"
}