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CVE-2025-12022

Estado: AnalizadaMedia (4.3)—

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Elula — Wsdesk

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2025-12022",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-12022",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-11-21T14:48:14.184076Z"
        }
      }
    ],
    "cvssMetricV31": [
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        "cvssData": {
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          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 1.4,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "security@wordfence.com",
      "affectedData": [
        {
          "vendor": "elextensions",
          "product": "ELEX WordPress HelpDesk & Customer Ticketing System",
          "versions": [
            {
              "status": "affected",
              "version": "0",
              "versionType": "semver",
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            }
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  "published": "2025-11-21T06:15:47.557",
  "references": [
    {
      "url": "https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-archive-ajax-functions.php",
      "tags": [
        "Patch"
      ],
      "source": "security@wordfence.com"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/982b23c5-2414-48f7-a2f5-96fef54f8d69?source=cve",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "security@wordfence.com"
    }
  ],
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@wordfence.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets."
    },
    {
      "lang": "es",
      "value": "El plugin ELEX WordPress HelpDesk & Customer Ticketing System para WordPress es vulnerable a la modificación no autorizada de datos debido a una comprobación de capacidad faltante en el endpoint AJAX 'eh_crm_settings_restore_trash' en todas las versiones hasta la 3.3.1, inclusive. Esto hace posible que atacantes autenticados, con acceso de nivel Suscriptor y superior, restauren todos los tickets eliminados."
    }
  ],
  "lastModified": "2026-09-30T23:10:00.237",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
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              "versionEndExcluding": "3.3.2"
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  "sourceIdentifier": "security@wordfence.com"
}