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CVE-2025-10658

Estado: AplazadaMedia (6.5)—

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Supportcandy — SupportcandyAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2025-10658",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2025-10658",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-09-22T15:01:39.741963Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@wordfence.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.5,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.5,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "security@wordfence.com",
      "affectedData": [
        {
          "vendor": "psmplugins",
          "product": "SupportCandy – Helpdesk & Customer Support Ticket System",
          "versions": [
            {
              "status": "affected",
              "version": "0",
              "versionType": "semver",
              "lessThanOrEqual": "3.3.7"
            }
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2025-09-20T07:15:35.607",
  "references": [
    {
      "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820",
      "source": "security@wordfence.com"
    },
    {
      "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348",
      "source": "security@wordfence.com"
    },
    {
      "url": "https://plugins.trac.wordpress.org/changeset/3364335/",
      "source": "security@wordfence.com"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve",
      "source": "security@wordfence.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@wordfence.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-307"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code."
    }
  ],
  "lastModified": "2026-06-17T08:28:42.887",
  "sourceIdentifier": "security@wordfence.com"
}