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CVE-2024-57728

Estado: AnalizadaAlta (7.2)⚠ Explotación activa

SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

CISA KEV — explotada activamente

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

CVE-2024-57728 en SimpleHelp: admin puede subir ZIP malicioso (zip slip, CWE-22/59) para ejecutar código arbitrario en contexto del servidor. AV:N, PR:H, explotación de servicio remoto con privilegios (T1210). Impactos: ejecución de comandos (T1059), escalada de privilegios (T1068), lectura de datos

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Tecnologías afectadas (1)

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2024-57728",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-57728",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "active"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-04-24T00:00:00+00:00"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.2,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "HIGH",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 1.2
      },
      {
        "type": "Secondary",
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.2,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "HIGH",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 1.2
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2025-01-15T23:15:09.777",
  "references": [
    {
      "url": "https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728",
      "tags": [
        "US Government Resource"
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    },
    {
      "url": "https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/",
      "tags": [
        "Technical Description"
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    },
    {
      "url": "https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    }
  ],
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-59"
        }
      ]
    },
    {
      "type": "Secondary",
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "description": [
        {
          "lang": "en",
          "value": "CWE-22"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user."
    },
    {
      "lang": "es",
      "value": " El software de soporte remoto SimpleHelp v5.5.7 y versiones anteriores permite a los usuarios administradores cargar archivos arbitrarios en cualquier parte del sistema de archivos mediante la carga de un archivo zip manipulado(es decir, un comprobante zip). Esto se puede aprovechar para ejecutar código arbitrario en el host en el contexto del usuario del servidor SimpleHelp."
    }
  ],
  "lastModified": "2026-06-17T08:13:58.993",
  "cisaActionDue": "2026-05-08",
  "cisaExploitAdd": "2026-04-24",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "B51B617B-82A8-4B34-BE2E-2D3C9CDE6D12",
              "versionEndExcluding": "5.5.8"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "cisaRequiredAction": "Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.",
  "cisaVulnerabilityName": "SimpleHelp Path Traversal Vulnerability"
}