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CVE-2024-43446

Estado: AplazadaBaja (3.5)—

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

Products based on the ((OTRS)) Community Edition also very likely to be affected

Detalles técnicos trazas, registros y código del informe original
  *  OTRS 7.0.X

  *  OTRS 8.0.X
  *  OTRS 2023.X
  *  OTRS 2024.X

  *  ((OTRS)) Community Edition: 6.0.x

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (2)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Otrs — Community EditionAIOtrs — OtrsAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2024-43446",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-43446",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-01-27T13:36:20.253690Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 3.5,
          "attackVector": "NETWORK",
          "baseSeverity": "LOW",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 1.4,
        "exploitabilityScore": 2.1
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "Generic Interface"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            },
            {
              "status": "affected",
              "version": "2025.x",
              "lessThan": "2025.1.x",
              "versionType": "Patch"
            }
          ],
          "defaultStatus": "affected"
        },
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All",
              "lessThanOrEqual": "6.0.34"
            }
          ],
          "defaultStatus": "affected"
        }
      ]
    }
  ],
  "published": "2025-01-27T06:15:24.033",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-02/",
      "source": "security@otrs.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-269"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. \n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de administración de privilegios incorrecta en el módulo de interfaz genérica de OTRS permite cambiar el estado del ticket incluso si el usuario solo tiene permisos ro. Este problema afecta a: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Es muy probable que los productos basados ??en ((OTRS)) Community Edition también se vean afectados"
    }
  ],
  "lastModified": "2026-06-17T07:51:03.657",
  "sourceIdentifier": "security@otrs.com"
}