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CVE-2024-13604

Estado: AplazadaAlta (7.5)—

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

Acceso remoto sin autenticación a directorio web expuesto (/wp-content/uploads/kbs) con AV:N/PR:N/UI:N. Extrae datos sensibles de tickets: CWE-200 (Sensitive Information Exposure).

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Vulnerability ScanningPrivileged Account ManagementNetwork SegmentationLimit Access to Resource Over NetworkFilter Network TrafficApplication Isolation and Sandboxing

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

KB Support — KB SupportAI

CWE

Referencias

JSON original (NVD)

Mostrar
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  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-13604",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-04-07T13:05:59.126947Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@wordfence.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.5,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "security@wordfence.com",
      "affectedData": [
        {
          "vendor": "logoninc",
          "product": "KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin",
          "versions": [
            {
              "status": "affected",
              "version": "0",
              "versionType": "semver",
              "lessThanOrEqual": "1.7.4"
            }
          ],
          "defaultStatus": "unaffected"
        }
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  ],
  "published": "2025-04-05T02:15:14.497",
  "references": [
    {
      "url": "https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php",
      "source": "security@wordfence.com"
    },
    {
      "url": "https://plugins.trac.wordpress.org/changeset/3231596/",
      "source": "security@wordfence.com"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve",
      "source": "security@wordfence.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
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      "source": "security@wordfence.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-200"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2."
    },
    {
      "lang": "es",
      "value": "El complemento KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin para WordPress, es vulnerable a la exposición de información confidencial en todas las versiones hasta la 1.7.4 incluida, a través del directorio \"kbs\". Esto permite a atacantes no autenticados extraer datos confidenciales almacenados de forma insegura en el directorio /wp-content/uploads/kbs, que puede contener archivos adjuntos en los tickets de soporte. La vulnerabilidad se corrigió parcialmente en la versión 1.7.3.2."
    }
  ],
  "lastModified": "2026-06-17T07:02:21.130",
  "sourceIdentifier": "security@wordfence.com"
}