« Volver al listado

CVE-2024-12171

Estado: AnalizadaAlta (8.8)—

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

Vulnerabilidad en servicio web remoto (AJAX) que requiere autenticación (PR:L) sin interacción del usuario. Permite crear cuentas administrativas y obtener acceso elevado. CWE-862 (falta de verificación de capacidades) sustenta escalada de privilegios post-autenticación.

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Tecnologías afectadas (1)

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2024-12171",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-12171",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-02-03T16:22:41.311463Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@wordfence.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 8.8,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "security@wordfence.com",
      "affectedData": [
        {
          "vendor": "elextensions",
          "product": "ELEX WordPress HelpDesk & Customer Ticketing System",
          "versions": [
            {
              "status": "affected",
              "version": "0",
              "versionType": "semver",
              "lessThanOrEqual": "3.2.6"
            }
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2025-02-01T04:15:30.303",
  "references": [
    {
      "url": "https://plugins.trac.wordpress.org/changeset/3227859/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-one.php",
      "tags": [
        "Patch"
      ],
      "source": "security@wordfence.com"
    },
    {
      "url": "https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3213791%40elex-helpdesk-customer-support-ticket-system&new=3213791%40elex-helpdesk-customer-support-ticket-system&sfp_email=&sfph_mail=",
      "tags": [
        "Patch"
      ],
      "source": "security@wordfence.com"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/cbcd978b-e81f-4c39-b2f7-adc948d21b1b?source=cve",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "security@wordfence.com"
    }
  ],
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@wordfence.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts."
    },
    {
      "lang": "es",
      "value": "El complemento ELEX WordPress HelpDesk & Customer Ticketing System para WordPress es vulnerable a la escalada de privilegios debido a una verificación de capacidad faltante en la acción AJAX 'eh_crm_agent_add_user' en todas las versiones hasta la 3.2.6 y incluida. Esto permite que atacantes autenticados, con acceso de nivel de suscriptor y superior, creen nuevas cuentas de usuario administrativo."
    }
  ],
  "lastModified": "2026-06-17T06:59:10.480",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*",
              "vulnerable": true,
              "matchCriteriaId": "B99B3C9B-E715-4803-8E9F-A86D639C5BF0",
              "versionEndExcluding": "3.2.7"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "security@wordfence.com"
}