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CVE-2022-40816

Estado: ModificadaMedia (6.5)—

Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Zammad — Zammad

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2022-40816",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2022-40816",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-05-21T15:06:57.078527Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.5,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 2.8
      },
      {
        "type": "Secondary",
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.5,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2022-09-27T23:15:16.483",
  "references": [
    {
      "url": "https://zammad.com/de/advisories/zaa-2022-09",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://zammad.com/de/advisories/zaa-2022-09",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-863"
        }
      ]
    },
    {
      "type": "Secondary",
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "description": [
        {
          "lang": "en",
          "value": "CWE-863"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zammad 5.2.1 is vulnerable to Incorrect Access Control. Zammad's asset handling mechanism has logic to ensure that customer users are not able to see personal information of other users. This logic was not effective when used through a web socket connection, so that a logged-in attacker would be able to fetch personal data of other users by querying the Zammad API. This issue is fixed in , 5.2.2."
    },
    {
      "lang": "es",
      "value": "Zammad versión 5.2.1, es vulnerable a un Control de Acceso Incorrecto. El mecanismo de manejo de activos de Zammad presenta una lógica para asegurar que los usuarios clientes no puedan visualizar la información personal de otros usuarios. Esta lógica no era efectiva cuando era usada mediante una conexión de socket web, por lo que un atacante que hubiera iniciado sesión podríaconseguir datos personales de otros usuarios consultando la API de Zammad. Este problema ha sido corregido en versión 5.2.2"
    }
  ],
  "lastModified": "2026-06-17T05:02:04.100",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "1EA4E4AF-5290-4B4B-B235-352DDE1B83A7",
              "versionEndExcluding": "5.2.2",
              "versionStartIncluding": "5.2.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}