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CVE-2022-36173

Status: ModifiedHigh (8.1)—

FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service.

CVSS

Exploitation probability (EPSS)

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

Affected technologies (2)

Freshworks — Freshservice AgentFreshworks — Freshservice Probe

CWEs

References

Raw JSON (NVD)

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{
  "id": "CVE-2022-36173",
  "cveTags": [],
  "metrics": {
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 8.1,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "HIGH",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 2.2
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2022-09-12T21:15:10.687",
  "references": [
    {
      "url": "https://community.freshworks.com/product-updates/freshservice-release-notes-april-2022-23982#Security+updates:+Discovery+Probe+and+Discovery+Agent",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://public-exposure.inform.social/post/integrity-checking/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://community.freshworks.com/product-updates/freshservice-release-notes-april-2022-23982#Security+updates:+Discovery+Probe+and+Discovery+Agent",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://public-exposure.inform.social/post/integrity-checking/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-295"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreshService macOS Agent < 4.4.0 and FreshServce Linux Agent < 3.4.0 are vulnerable to TLS Man-in-The-Middle via the FreshAgent client and scheduled update service."
    },
    {
      "lang": "es",
      "value": "FreshService macOS Agent versiones anteriores a 4.4.0 y FreshServce Linux Agent versiones anteriores a 3.4.0, son vulnerables a un TLS de tipo Man-in-The-Middle por medio del cliente FreshAgent y el servicio de actualización programada"
    }
  ],
  "lastModified": "2026-06-17T04:53:01.950",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:freshworks:freshservice_agent:*:*:*:*:*:windows:*:*",
              "vulnerable": true,
              "matchCriteriaId": "491AEC28-58CA-40B4-9677-F4BCF0E455F8",
              "versionEndExcluding": "2.12.0"
            },
            {
              "criteria": "cpe:2.3:a:freshworks:freshservice_agent:*:*:*:*:*:linux:*:*",
              "vulnerable": true,
              "matchCriteriaId": "5F5F9F51-31C9-416D-AA36-A27CF2EA4445",
              "versionEndExcluding": "3.4.0"
            },
            {
              "criteria": "cpe:2.3:a:freshworks:freshservice_agent:*:*:*:*:*:macos:*:*",
              "vulnerable": true,
              "matchCriteriaId": "45CF8304-09E1-4537-9787-6A6C3988C531",
              "versionEndExcluding": "4.4.0"
            },
            {
              "criteria": "cpe:2.3:a:freshworks:freshservice_probe:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "5DC53AFD-4E3C-4D03-81B5-96F8C6FB9521",
              "versionEndExcluding": "4.11.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}