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CVE-2021-35232

Estado: ModificadaMedia (6.1)—

Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Solarwinds — Webhelpdesk

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2021-35232",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 3.6,
          "accessVector": "LOCAL",
          "vectorString": "AV:L/AC:L/Au:N/C:P/I:P/A:N",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 4.9,
        "baseSeverity": "LOW",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 3.9,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "psirt@solarwinds.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.8,
          "attackVector": "LOCAL",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 4.2,
        "exploitabilityScore": 2.5
      },
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.1,
          "attackVector": "LOCAL",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 4.2,
        "exploitabilityScore": 1.8
      }
    ]
  },
  "affected": [
    {
      "source": "psirt@solarwinds.com",
      "affectedData": [
        {
          "vendor": "SolarWinds",
          "product": "Web Help Desk",
          "versions": [
            {
              "status": "affected",
              "version": "12.7.7 and previous versions",
              "lessThan": "12.7.7 HF 1",
              "versionType": "custom"
            }
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2021-12-27T19:15:08.290",
  "references": [
    {
      "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "psirt@solarwinds.com"
    },
    {
      "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "psirt@solarwinds.com"
    },
    {
      "url": "https://support.solarwinds.com/SuccessCenter/s/article/Web-Help-Desk-12-7-7-Hotfix-1-Release-Notes?language=en_US",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2021-35232",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "psirt@solarwinds.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ]
    },
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database."
    },
    {
      "lang": "es",
      "value": "Se han detectado credenciales embebidas en el producto SolarWinds Web Help Desk. Mediante estas credenciales, el atacante con acceso local a la máquina anfitriona de Web Help Desk permite ejecutar consultas HQL arbitrarias contra la base de datos y aprovechar la vulnerabilidad para robar los hashes de las contraseñas de los usuarios o insertar datos arbitrarios en la base de datos"
    }
  ],
  "lastModified": "2026-06-17T03:57:20.977",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "53DE7A1A-2EF0-4757-AF6B-70839D4BA698",
              "versionEndIncluding": "12.7.6"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "psirt@solarwinds.com"
}