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CVE-2021-32454

Status: ModifiedHigh (8.8)—

SITEL CAP/PRX firmware version 5.2.01 makes use of a hardcoded password. An attacker with access to the device could modify these credentials, leaving the administrators of the device without access.

CVSS

Exploitation probability (EPSS)

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

Affected technologies (1)

Sitel-sa — Remote Cap/prx Firmware

CWEs

References

Raw JSON (NVD)

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{
  "id": "CVE-2021-32454",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 5.8,
          "accessVector": "ADJACENT_NETWORK",
          "vectorString": "AV:A/AC:L/Au:N/C:P/I:P/A:P",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 6.4,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 6.5,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
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        "type": "Secondary",
        "source": "cve-coordination@incibe.es",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 9.6,
          "attackVector": "ADJACENT_NETWORK",
          "baseSeverity": "CRITICAL",
          "vectorString": "CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 6,
        "exploitabilityScore": 2.8
      },
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
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          "confidentialityImpact": "HIGH"
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  },
  "affected": [
    {
      "source": "cve-coordination@incibe.es",
      "affectedData": [
        {
          "vendor": "SITEL",
          "product": "CAP/PRX",
          "versions": [
            {
              "status": "affected",
              "version": "5.2.01"
            }
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        }
      ]
    }
  ],
  "published": "2021-05-17T18:15:07.950",
  "references": [
    {
      "url": "https://www.incibe-cert.es/en/early-warning/ics-advisories/sitel-capprx-hardcoded-credentials",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "cve-coordination@incibe.es"
    },
    {
      "url": "https://www.incibe-cert.es/en/early-warning/ics-advisories/sitel-capprx-hardcoded-credentials",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "cve-coordination@incibe.es",
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ]
    },
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
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    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "SITEL CAP/PRX firmware version 5.2.01 makes use of a hardcoded password. An attacker with access to the device could modify these credentials, leaving the administrators of the device without access."
    },
    {
      "lang": "es",
      "value": "SITEL CAP/PRX versiones del firmware 5.2.01, usa una contraseña embebida. Un atacante con acceso al dispositivo podría modificar estas credenciales, dejando a los administradores del dispositivo sin acceso"
    }
  ],
  "lastModified": "2026-06-17T03:52:58.460",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
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              "matchCriteriaId": "88C3E5A3-A434-4CA7-879A-5C48F40CE784"
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            }
          ],
          "operator": "OR"
        }
      ],
      "operator": "AND"
    }
  ],
  "sourceIdentifier": "cve-coordination@incibe.es"
}