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CVE-2020-1773

Estado: ModificadaAlta (8.1)—

An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Otrs — Otrs

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2020-1773",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 5.5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:P/A:N",
          "authentication": "SINGLE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 4.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.3,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.2,
        "exploitabilityScore": 2.1
      },
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 8.1,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.2,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "5.0.41 and prior"
            },
            {
              "status": "affected",
              "version": "6.0.26 and prior"
            }
          ]
        },
        {
          "vendor": "OTRS AG",
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.15 and prior"
            }
          ]
        }
      ]
    }
  ],
  "published": "2020-03-27T13:15:15.473",
  "references": [
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "source": "security@otrs.com"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "source": "security@otrs.com"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "source": "security@otrs.com"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html",
      "source": "security@otrs.com"
    },
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-10/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "security@otrs.com"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-10/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-331"
        }
      ]
    },
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-331"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions."
    },
    {
      "lang": "es",
      "value": "Un atacante con la capacidad de generar ID de sesión o tokens de restablecimiento de contraseña, ya sea mediante la autenticación o la explotación de OSA-2020-09, puede predecir ID de sesión de otros usuarios, tokens de restablecimiento de contraseña y contraseñas generadas automáticamente. Este problema afecta a ((OTRS)) Community Edition: versiones 5.0.41 y versiones anteriores, versiones 6.0.26 y versiones anteriores. OTRS; versiones 7.0.15 y anteriores."
    }
  ],
  "lastModified": "2026-06-17T03:02:22.450",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "D59B7180-350C-4CB2-82F6-DE65E13AEED9",
              "versionEndIncluding": "5.0.41",
              "versionStartIncluding": "5.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "0EF80E5E-ED59-4BEE-9EBF-34485DCABED1",
              "versionEndIncluding": "6.0.26",
              "versionStartIncluding": "6.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "57789F0A-B1F9-4E57-BA71-5558A285D1CA",
              "versionEndIncluding": "7.0.15",
              "versionStartIncluding": "7.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "security@otrs.com"
}