« Volver al listado

CVE-2020-11463

Estado: ModificadaAlta (7.5)—

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Deskpro — Deskpro

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2020-11463",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:N/C:P/I:N/A:N",
          "authentication": "NONE",
          "integrityImpact": "NONE",
          "accessComplexity": "LOW",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 10,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.5,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2020-04-01T21:15:14.003",
  "references": [
    {
      "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-862"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password."
    },
    {
      "lang": "es",
      "value": "Se detectó un problema en Deskpro versiones anteriores a 2019.8.0. El endpoint /api/email_accounts presentó un fallo al comprobar apropiadamente los privilegios de un usuario, permitiendo a un atacante recuperar credenciales de texto sin cifrar de todas las cuentas de correo electrónico del servicio de asistencia (helpdesk), incluyendo las credenciales de correo electrónico entrantes y salientes. Esto permite a un atacante obtener acceso completo a todos los correos electrónicos enviados o recibidos por el sistema, incluyendo los correos electrónicos de restablecimiento de contraseña, haciendo posible restablecer la contraseña de cualquier usuario."
    }
  ],
  "lastModified": "2026-06-17T02:50:13.313",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:deskpro:deskpro:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "FC810F59-EA83-4340-8C19-5F995C4284E5",
              "versionEndExcluding": "2019.8.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}