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CVE-2019-25263

Estado: AplazadaMedia (5.1)—

Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Zendesk — Sweethawk SurveyAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2019-25263",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2019-25263",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-02-04T18:46:42.867508Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "disclosure@vulncheck.com",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 6.4,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 3.1
      }
    ],
    "cvssMetricV40": [
      {
        "type": "Secondary",
        "source": "disclosure@vulncheck.com",
        "cvssData": {
          "Safety": "NOT_DEFINED",
          "version": "4.0",
          "Recovery": "NOT_DEFINED",
          "baseScore": 5.1,
          "Automatable": "NOT_DEFINED",
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "exploitMaturity": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED",
          "userInteraction": "PASSIVE",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "LOW",
          "subIntegrityImpact": "LOW",
          "vulnIntegrityImpact": "LOW",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "vulnAvailabilityImpact": "NONE",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "subConfidentialityImpact": "LOW",
          "vulnConfidentialityImpact": "LOW",
          "confidentialityRequirement": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED"
        }
      }
    ]
  },
  "affected": [
    {
      "source": "disclosure@vulncheck.com",
      "affectedData": [
        {
          "vendor": "Sweethawk",
          "product": "Zendesk App SweetHawk Survey",
          "versions": [
            {
              "status": "affected",
              "version": "1.6"
            }
          ]
        }
      ]
    }
  ],
  "published": "2026-02-03T18:16:09.257",
  "references": [
    {
      "url": "https://sweethawk.co/zendesk/survey-app",
      "source": "disclosure@vulncheck.com"
    },
    {
      "url": "https://www.exploit-db.com/exploits/47781",
      "source": "disclosure@vulncheck.com"
    },
    {
      "url": "https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting",
      "source": "disclosure@vulncheck.com"
    },
    {
      "url": "https://www.zendesk.com/apps/support/survey/",
      "source": "disclosure@vulncheck.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "disclosure@vulncheck.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users."
    },
    {
      "lang": "es",
      "value": "Zendesk SweetHawk Survey 1.6 contiene una persistente vulnerabilidad de cross-site scripting que permite a los atacantes inyectar scripts maliciosos a través de envíos de tickets de soporte. Los atacantes pueden insertar cargas útiles XSS como etiquetas de script en el texto del ticket que se ejecutan automáticamente cuando las páginas de la encuesta son cargadas por otros usuarios."
    }
  ],
  "lastModified": "2026-06-17T02:31:54.967",
  "sourceIdentifier": "disclosure@vulncheck.com"
}