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CVE-2019-16949

Estado: ModificadaMedia (6.5)—

An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Enghouse — WEB Chat

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2019-16949",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 4,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:S/C:N/I:P/A:N",
          "authentication": "SINGLE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.5,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2019-11-13T18:15:10.937",
  "references": [
    {
      "url": "https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://mjlanders.com/2019/11/07/multiple-vulnerabilities-found-in-enghouse-zeacom-web-chat/",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain."
    },
    {
      "lang": "es",
      "value": "Se descubrió un problema en Enghouse Web Chat versiones 6.1.300.31 y 6.2.284.34. Un usuario esta habilitado para enviar un archivo de su registro de chat a una dirección de correo electrónico especificada al comienzo del chat (donde el usuario ingresa su nombre y dirección de correo electrónico). Esta petición POST puede ser modificada para cambiar el mensaje y el destinatario final del mensaje. La dirección de correo electrónico tendrá el mismo nombre de dominio y usuario que el producto asignado. Esto puede ser usado en campañas de phishing contra usuarios en el mismo dominio."
    }
  ],
  "lastModified": "2026-06-17T02:23:00.920",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:enghouse:web_chat:6.1.300.31:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "ADECAF52-1FE4-4CB5-8128-0855A26B4424"
            },
            {
              "criteria": "cpe:2.3:a:enghouse:web_chat:6.2.284.34:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "77214FC3-B6F4-4DB5-82E8-4198005F8C43"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}