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CVE-2019-14750

Estado: ModificadaMedia (6.1)—

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Enhancesoft — Osticket

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2019-14750",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 4.3,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8.6,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.0",
          "baseScore": 6.1,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2019-08-07T17:15:12.557",
  "references": [
    {
      "url": "http://packetstormsecurity.com/files/154005/osTicket-1.12-Cross-Site-Scripting.html",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7",
      "tags": [
        "Release Notes",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1",
      "tags": [
        "Release Notes",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.exploit-db.com/exploits/47226",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://packetstormsecurity.com/files/154005/osTicket-1.12-Cross-Site-Scripting.html",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12",
      "tags": [
        "Patch",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.10.7",
      "tags": [
        "Release Notes",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.12.1",
      "tags": [
        "Release Notes",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.exploit-db.com/exploits/47226",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions."
    },
    {
      "lang": "es",
      "value": "Se detectó un problema en osTicket versiones anteriores a 1.10.7 y versiones 1.12.x anteriores a 1.12.1. Se presenta una vulnerabilidad de tipo XSS Almacenado en el archivo setup/install.php. Se observó que no fue proporcionado ningún saneamiento de entrada en los campos de firstname y lastname. La inserción de consultas maliciosas en esos campos conlleva a la ejecución de esas consultas. Esto puede conllevar aún más al robo de cookies u otras acciones maliciosas."
    }
  ],
  "lastModified": "2026-07-10T18:20:35.780",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "F4C67250-AA50-471C-9356-4C2DB0A3EA98",
              "versionEndExcluding": "1.10.7"
            },
            {
              "criteria": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "83439B7B-7744-4C7D-ABFB-BA2F3F8DEA5A",
              "versionEndExcluding": "1.12.1",
              "versionStartIncluding": "1.12"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}