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CVE-2019-13397

Estado: ModificadaMedia (6.1)—

Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Enhancesoft — Osticket

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2019-13397",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 4.3,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8.6,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.0",
          "baseScore": 6.1,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2019-07-09T17:15:11.787",
  "references": [
    {
      "url": "https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a",
      "source": "cve@mitre.org"
    },
    {
      "url": "https://medium.com/%40sarapremashish/osticket-1-10-1-unauthenticated-stored-xss-allows-an-attacker-to-gain-admin-privileges-6a0348761a3a",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Unauthenticated Stored XSS in osTicket 1.10.1 allows a remote attacker to gain admin privileges by injecting arbitrary web script or HTML via arbitrary file extension while creating a support ticket."
    },
    {
      "lang": "es",
      "value": "Un problema de tipo XSS almacenado no identificado en osTicket versión 1.10.1, permite a un atacante remoto alcanzar privilegios de administrador al inyectar un script web o HTML arbitrario por medio de una extensión de archivo arbitraria durante la creación de un ticket de soporte."
    }
  ],
  "lastModified": "2026-06-17T02:16:42.480",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:enhancesoft:osticket:1.10.1:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "1D54470C-EB8B-4D19-96F1-0284A319B20A"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}