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CVE-2019-11537

Estado: ModificadaMedia (6.1)—

In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Enhancesoft — Osticket

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2019-11537",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 4.3,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8.6,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.0",
          "baseScore": 6.1,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2019-04-25T19:29:01.143",
  "references": [
    {
      "url": "https://github.com/osTicket/osTicket/pull/4869",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.12",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html",
      "tags": [
        "Exploit",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.exploit-db.com/exploits/46753",
      "tags": [
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        "VDB Entry"
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      "source": "cve@mitre.org"
    },
    {
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      "tags": [
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      "source": "cve@mitre.org"
    },
    {
      "url": "https://github.com/osTicket/osTicket/pull/4869",
      "tags": [
        "Third Party Advisory"
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://github.com/osTicket/osTicket/releases/tag/v1.12",
      "tags": [
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://pentest.com.tr/exploits/osTicket-v1-11-XSS-to-LFI.html",
      "tags": [
        "Exploit",
        "Third Party Advisory"
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
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    {
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      "tags": [
        "Exploit",
        "Third Party Advisory",
        "VDB Entry"
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.exploit-db.com/exploits/46753/",
      "tags": [
        "Exploit",
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "In osTicket before 1.12, XSS exists via /upload/file.php, /upload/scp/users.php?do=import-users, and /upload/scp/ajax.php/users/import if an agent manager user uploads a crafted .csv file to the User Importer, because file contents can appear in an error message. The XSS can lead to local file inclusion."
    },
    {
      "lang": "es",
      "value": "En osTicket versiones anteriores a 1.12, tiene una vulnerabilidad de Cross-Site Scripting (XSS) a través de /upload/file.php, /upload/scp/users.php?do=import-users, y /upload/scp/ajax.php/users/import si un usuario del gestor de agentes sube un archivo.csv creado al User Importer, en el contenido del archivo puede aparecer un mensaje de error. El XSS puede conducir a la inclusión de archivos locales."
    }
  ],
  "lastModified": "2026-07-10T18:20:35.780",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:enhancesoft:osticket:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7FE0F679-EA95-4728-AD32-0768F4E213C5",
              "versionEndExcluding": "1.12"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}