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CVE-2019-10067

Estado: ModificadaMedia (5.4)—

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Otrs — Otrs

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2019-10067",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 3.5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
          "authentication": "SINGLE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "LOW",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 6.8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 5.4,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.3
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2019-05-22T00:29:00.617",
  "references": [
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://community.otrs.com/security-advisory-2019-05-security-update-for-otrs-framework/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS."
    },
    {
      "lang": "es",
      "value": "Se encontró un problema en Open Ticket Request System (OTRS) versión 7.x hasta 7.0.6 y en Community Edition versión versión 5.0.x hasta 5.0.35 y versión 6.0.x hasta 6.0.17. Un atacante logeado en OTRS como un agente de usuario con los permisos apropiados puede manipular la URL para provocar la ejecución de JavaScript en el contexto de OTRS."
    }
  ],
  "lastModified": "2026-06-17T02:10:08.890",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "47C540CA-5B12-4F0D-8FA9-7A51C40FBD86",
              "versionEndIncluding": "5.0.35",
              "versionStartIncluding": "5.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "85151323-32CE-4839-AA73-60F8725E879B",
              "versionEndIncluding": "6.0.17",
              "versionStartIncluding": "6.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "C68C6B27-26D4-453E-9142-3C193A4A530E",
              "versionEndIncluding": "7.0.6",
              "versionStartIncluding": "7.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}