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CVE-2016-4888

Status: ModifiedMedium (5.4)—

Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to inject arbitrary web script or HTML via unspecified vectors.

CVSS

Exploitation probability (EPSS)

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

Affected technologies (1)

Zohocorp — Servicedesk Plus

CWEs

References

Raw JSON (NVD)

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{
  "id": "CVE-2016-4888",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 3.5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
          "authentication": "SINGLE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "LOW",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 6.8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.0",
          "baseScore": 5.4,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.3
      }
    ]
  },
  "affected": [
    {
      "source": "vultures@jpcert.or.jp",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2017-04-14T18:59:00.407",
  "references": [
    {
      "url": "http://jvn.jp/en/jp/JVN50347324/index.html",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "vultures@jpcert.or.jp"
    },
    {
      "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000169.html",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "vultures@jpcert.or.jp"
    },
    {
      "url": "http://www.securityfocus.com/bid/93214",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "vultures@jpcert.or.jp"
    },
    {
      "url": "https://www.manageengine.com/products/service-desk/readme-9.2.html",
      "source": "vultures@jpcert.or.jp"
    },
    {
      "url": "http://jvn.jp/en/jp/JVN50347324/index.html",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000169.html",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://www.securityfocus.com/bid/93214",
      "tags": [
        "Third Party Advisory",
        "VDB Entry"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.manageengine.com/products/service-desk/readme-9.2.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to inject arbitrary web script or HTML via unspecified vectors."
    },
    {
      "lang": "es",
      "value": "Vulnerabilidad XSS en ZOHO ManageEngine ServiceDesk Plus en versiones anteriores a 9.2 permite a atacantes remotos inyectar secuencias de comandos web o HTML a través de vectores no especificados."
    }
  ],
  "lastModified": "2026-06-17T00:48:23.880",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:zohocorp:servicedesk_plus:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "C20452F9-7BB2-4754-B53E-0E35B0750AF0",
              "versionEndIncluding": "9.1"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "vultures@jpcert.or.jp"
}