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CVE-2010-3476

Estado: ModificadaMedia (5)—

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Otrs — Otrs

CWE

Referencias

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{
  "id": "CVE-2010-3476",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:N/C:N/I:N/A:P",
          "authentication": "NONE",
          "integrityImpact": "NONE",
          "accessComplexity": "LOW",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "NONE"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 10,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2010-09-20T22:00:04.673",
  "references": [
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2010-12/msg00006.html",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://otrs.org/advisory/OSA-2010-02-en/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://secunia.com/advisories/41381",
      "tags": [
        "Vendor Advisory"
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      "source": "cve@mitre.org"
    },
    {
      "url": "http://security-tracker.debian.org/tracker/CVE-2010-2080",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://www.securityfocus.com/bid/43264",
      "source": "cve@mitre.org"
    },
    {
      "url": "https://exchange.xforce.ibmcloud.com/vulnerabilities/61869",
      "source": "cve@mitre.org"
    },
    {
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
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    {
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      "tags": [
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://secunia.com/advisories/41381",
      "tags": [
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
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      "url": "http://www.securityfocus.com/bid/43264",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
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      "url": "https://exchange.xforce.ibmcloud.com/vulnerabilities/61869",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080."
    },
    {
      "lang": "es",
      "value": "Open Ticket Request System (OTRS) v2.3.x anteriores a v2.3.6 y v2.4.x anteriores a v2.4.8 no controla correctamente la adecuación de las expresiones regulares de Perl contra los mensajes de correo electrónico HTML, lo que permite a atacantes remotos provocar una denegación de servicio (consumo de CPU) a través de un mensaje grande, es una vulnerabilidad distinta a CVE-2010-2080."
    }
  ],
  "lastModified": "2026-06-16T23:22:50.980",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
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            },
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            },
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              "matchCriteriaId": "8AA5A554-016E-4CFB-A809-991B6902C3FA"
            },
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              "vulnerable": true,
              "matchCriteriaId": "CB4EAE42-96BD-4B25-BFCC-6CFBF08F339C"
            },
            {
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          "operator": "OR"
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  "sourceIdentifier": "cve@mitre.org"
}