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CVE-2005-3895

Status: ModifiedMedium (5.8)—

Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML. NOTE: this particular issue is referred to as XSS by some sources.

CVSS

Exploitation probability (EPSS)

EPSS (Exploit Prediction Scoring System, FIRST) estimates how likely a vulnerability is to be exploited in the wild within 30 days. It complements CVSS (impact) and CISA KEV (confirmed exploitation).

Affected technologies (1)

Otrs — Otrs

CWEs

References

Raw JSON (NVD)

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{
  "id": "CVE-2005-3895",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 5.8,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:M/Au:N/C:P/I:P/A:N",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "MEDIUM",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 4.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8.6,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2005-11-29T21:03:00.000",
  "references": [
    {
      "url": "http://lists.grok.org.uk/pipermail/full-disclosure/2005-November/039001.html",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://marc.info/?l=bugtraq&m=113272360804853&w=2",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://moritz-naumann.com/adv/0007/otrsmulti/0007.txt",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://otrs.org/advisory/OSA-2005-01-en/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://secunia.com/advisories/17685/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://secunia.com/advisories/18101",
      "tags": [
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      "source": "cve@mitre.org"
    },
    {
      "url": "http://secunia.com/advisories/18887",
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      "source": "cve@mitre.org"
    },
    {
      "url": "http://securityreason.com/securityalert/200",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://www.debian.org/security/2006/dsa-973",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://www.novell.com/linux/security/advisories/2005_30_sr.html",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://www.osvdb.org/21066",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://www.securityfocus.com/bid/15537/",
      "tags": [
        "Patch"
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      "source": "cve@mitre.org"
    },
    {
      "url": "http://www.vupen.com/english/advisories/2005/2535",
      "source": "cve@mitre.org"
    },
    {
      "url": "https://exchange.xforce.ibmcloud.com/vulnerabilities/23355",
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.grok.org.uk/pipermail/full-disclosure/2005-November/039001.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://marc.info/?l=bugtraq&m=113272360804853&w=2",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://moritz-naumann.com/adv/0007/otrsmulti/0007.txt",
      "tags": [
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        "Vendor Advisory"
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      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://otrs.org/advisory/OSA-2005-01-en/",
      "tags": [
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        "Vendor Advisory"
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    },
    {
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      "tags": [
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        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://secunia.com/advisories/18101",
      "tags": [
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      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://secunia.com/advisories/18887",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://securityreason.com/securityalert/200",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://www.debian.org/security/2006/dsa-973",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://www.novell.com/linux/security/advisories/2005_30_sr.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://www.osvdb.org/21066",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://www.securityfocus.com/bid/15537/",
      "tags": [
        "Patch"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://www.vupen.com/english/advisories/2005/2535",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://exchange.xforce.ibmcloud.com/vulnerabilities/23355",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-Other"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Open Ticket Request System (OTRS) 1.0.0 through 1.3.2 and 2.0.0 through 2.0.3, when AttachmentDownloadType is set to inline, renders text/html e-mail attachments as HTML in the browser when the queue moderator attempts to download the attachment, which allows remote attackers to execute arbitrary web script or HTML.  NOTE: this particular issue is referred to as XSS by some sources."
    }
  ],
  "lastModified": "2026-06-16T22:17:50.270",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.0.0:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "2ACEE63A-4C9C-46F4-BF73-51C931C046BD"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:1.3.2:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "BE712DC3-5CA0-4157-A501-483BBDBF7B0D"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.0:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "A777AA53-6900-483D-8C31-F9C415DE9B2D"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.1:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "49CBB470-37A6-4D09-BA71-8EAB8931554E"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.2:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "CF1D725C-CBE6-49A4-B6FC-3D80E35E0135"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:2.0.3:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "63608BED-2700-4EF7-9038-B295FF373FD0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}