CVE-2026-84458

Estado: AplazadaCrítica (9.1)—

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email.

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An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.

CVSS

Versión: 4.0
Vector: CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Puntuación base: 9.1

Probabilidad de explotación (EPSS)

Probabilidad de explotación en los próximos 30 días: 0.36%
Percentil entre todas las CVEs puntuadas: 27
Fecha de la puntuación: 6/10/2026

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

ExplotaciónT1190 Exploit Public-Facing Applicationinitial access95 %
Impacto principalT1078 Valid Accountsstealth · persistence · privilege escalation · initial access95 %
Impacto secundarioT1098 Account Manipulationpersistence · privilege escalation85 %

Explotación de aplicación web sin autenticación válida mediante SSO. Atacante se autentica como usuario legítimo sin verificar propiedad de email, obteniendo acceso a cualquier cuenta incluyendo administradores.

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Privileged Account Management User Account Management Network Segmentation Multi-factor Authentication Application Developer Guidance Active Directory Configuration

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Zammad — Zammad^AI

CWE

CWE-287

Referencias

JSON original (NVD)

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  "id": "CVE-2026-84458",
  "cveTags": [],
  "metrics": {
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      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-84458",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "total"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-09-25T19:04:52.695359Z"
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          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
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          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
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          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
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  "published": "2026-09-25T19:17:57.130",
  "references": [
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      "url": "https://github.com/zammad/zammad/commit/0dba387df8e2b46956907975034cd44e4d021b1c",
      "source": "security-advisories@github.com"
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      "value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the \"Automatic account link on initial logon\" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2."
    }
  ],
  "lastModified": "2026-09-28T14:45:39.697",
  "sourceIdentifier": "security-advisories@github.com"
}