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CVE-2026-56735

Estado: AplazadaMedia (5.3)—

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external URLs in to prevent remote content loading, but the srcset attribute, also allowlisted for , is not subject to the same check. This oversight allows an attacker to embed arbitrary external URLs in the srcset attribute just by sending an e-mail, effectively bypassing the external content protection.

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When an agent views the ticket containing the malicious srcset, the browser will silently load the attacker-controlled URL, resulting in the leakage of the agent's IP address, User-Agent, Referer, and the exact time the ticket was viewed. HtmlSanitizer::Strict got extended to block external URLs in the srcset attribute of tags. This was done to prevent tracking pixels and external content loading, which could compromise user privacy. This issue is fixed in versions 7.0.2 and 7.1.0.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

Vector AV:N/UI:P indica explotación remota con interacción del usuario (agente visualizando ticket). CWE-82 (Cross-site Scripting) confirmado por bypass de sanitizador HTML en srcset. Impacto: recolección de datos del navegador (IP, User-Agent, Referer, timestamp) y exposición de información de sesi

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2026-56735",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-56735",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-09-25T19:06:28.516570Z"
        }
      }
    ],
    "cvssMetricV40": [
      {
        "type": "Secondary",
        "source": "security-advisories@github.com",
        "cvssData": {
          "Safety": "NOT_DEFINED",
          "version": "4.0",
          "Recovery": "NOT_DEFINED",
          "baseScore": 5.3,
          "Automatable": "NOT_DEFINED",
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "valueDensity": "NOT_DEFINED",
          "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
          "exploitMaturity": "NOT_DEFINED",
          "providerUrgency": "NOT_DEFINED",
          "userInteraction": "PASSIVE",
          "attackComplexity": "LOW",
          "attackRequirements": "NONE",
          "privilegesRequired": "NONE",
          "subIntegrityImpact": "NONE",
          "vulnIntegrityImpact": "LOW",
          "integrityRequirement": "NOT_DEFINED",
          "modifiedAttackVector": "NOT_DEFINED",
          "subAvailabilityImpact": "NONE",
          "vulnAvailabilityImpact": "NONE",
          "availabilityRequirement": "NOT_DEFINED",
          "modifiedUserInteraction": "NOT_DEFINED",
          "modifiedAttackComplexity": "NOT_DEFINED",
          "subConfidentialityImpact": "NONE",
          "vulnConfidentialityImpact": "LOW",
          "confidentialityRequirement": "NOT_DEFINED",
          "modifiedAttackRequirements": "NOT_DEFINED",
          "modifiedPrivilegesRequired": "NOT_DEFINED",
          "modifiedSubIntegrityImpact": "NOT_DEFINED",
          "modifiedVulnIntegrityImpact": "NOT_DEFINED",
          "vulnerabilityResponseEffort": "NOT_DEFINED",
          "modifiedSubAvailabilityImpact": "NOT_DEFINED",
          "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
          "modifiedSubConfidentialityImpact": "NOT_DEFINED",
          "modifiedVulnConfidentialityImpact": "NOT_DEFINED"
        }
      }
    ]
  },
  "affected": [
    {
      "source": "security-advisories@github.com",
      "affectedData": [
        {
          "vendor": "zammad",
          "product": "zammad",
          "versions": [
            {
              "status": "affected",
              "version": "< 7.0.2"
            }
          ]
        }
      ]
    }
  ],
  "published": "2026-09-25T18:17:28.880",
  "references": [
    {
      "url": "https://github.com/zammad/zammad/commit/02c1ff8dc65961352dc047013bece9dff1f2ffb7",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/zammad/zammad/releases/tag/7.0.2",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/zammad/zammad/releases/tag/7.1.0",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/zammad/zammad/security/advisories/GHSA-7fwx-3xr4-qm6w",
      "source": "security-advisories@github.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security-advisories@github.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-82"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external URLs in  to prevent remote content loading, but the srcset attribute, also allowlisted for , is not subject to the same check. This oversight allows an attacker to embed arbitrary external URLs in the srcset attribute just by sending an e-mail, effectively bypassing the external content protection. When an agent views the ticket containing the malicious srcset, the browser will silently load the attacker-controlled URL, resulting in the leakage of the agent's IP address, User-Agent, Referer, and the exact time the ticket was viewed. HtmlSanitizer::Strict got extended to block external URLs in the srcset attribute of  tags. This was done to prevent tracking pixels and external content loading, which could compromise user privacy. This issue is fixed in versions 7.0.2 and 7.1.0."
    }
  ],
  "lastModified": "2026-09-28T14:45:39.697",
  "sourceIdentifier": "security-advisories@github.com"
}