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CVE-2026-40591

Estado: AplazadaAlta (7.1)—

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled `customer_id`, `name`, `to_email`, and `phone` values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility. As a result, a low-privileged agent who can create a phone conversation in Mailbox A can bind the new Mailbox A phone conversation to a hidden customer from Mailbox B and add a new alias email to that hidden customer record by supplying `to_email`. Version 1.8.214 fixes the vulnerability.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

Requiere PR:L (acceso remoto con privilegios de agente) y acceso local a clientes ocultos entre mailboxes → T1210. Modifica alias de email de cuenta remota (T1098.002) y expone datos de cliente (T1552.007).

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Privileged Account ManagementNetwork SegmentationDisable or Remove Feature or ProgramVulnerability ScanningUser Account ManagementThreat Intelligence Program

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Freescout — FreescoutAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2026-40591",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2026-40591",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-04-21T17:46:34.226416Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security-advisories@github.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.1,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 4.2,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "security-advisories@github.com",
      "affectedData": [
        {
          "vendor": "freescout-help-desk",
          "product": "freescout",
          "versions": [
            {
              "status": "affected",
              "version": "< 1.8.214"
            }
          ]
        }
      ]
    }
  ],
  "published": "2026-04-21T17:16:56.940",
  "references": [
    {
      "url": "https://github.com/freescout-help-desk/freescout/commit/83eea1ca47d97c6cdc90c501734bc2579b014a34",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ff4-mmhv-x6jp",
      "source": "security-advisories@github.com"
    },
    {
      "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9ff4-mmhv-x6jp",
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security-advisories@github.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-639"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the phone-conversation creation flow accepts attacker-controlled `customer_id`, `name`, `to_email`, and `phone` values and resolves the target customer in the backend without enforcing mailbox-scoped customer visibility. As a result, a low-privileged agent who can create a phone conversation in Mailbox A can bind the new Mailbox A phone conversation to a hidden customer from Mailbox B and add a new alias email to that hidden customer record by supplying `to_email`. Version 1.8.214 fixes the vulnerability."
    }
  ],
  "lastModified": "2026-06-17T10:45:29.997",
  "sourceIdentifier": "security-advisories@github.com"
}