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CVE-2026-20362

Estado: RecibidaAlta (7.2)—

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.

This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated with the affected device.

CVSS

Probabilidad de explotación (EPSS)

FIRST aún no ha puntuado esta CVE (habitual en CVEs muy recientes o rechazadas).

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

Vector CVSS:3.1/AV:N/AC:L/PR:N/UI:N indica acceso remoto sin privilegios ni interacción: T1190. El SSRF (CWE-918) explícito permite proxificación de tráfico (T1090) y acceso a datos locales/servicios asociados (T1005).

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Filter Network TrafficVulnerability ScanningSSL/TLS InspectionPrivileged Account ManagementNetwork SegmentationNetwork Intrusion Prevention

Tecnologías afectadas (4)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Cisco — FinesseAICisco — Packaged Contact Center EnterpriseAICisco — Unified Contact Center EnterpriseAICisco — Unified Contact Center ExpressAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2026-20362",
  "cveTags": [],
  "metrics": {
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "psirt@cisco.com",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 7.2,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "psirt@cisco.com",
      "affectedData": [
        {
          "vendor": "Cisco",
          "product": "Cisco Finesse",
          "versions": [
            {
              "status": "affected",
              "version": "12.6(1)"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES1"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES2"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES3"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES4"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES5"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES6"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES7"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES7_ET"
            },
            {
              "status": "affected",
              "version": "12.6(2)"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES8"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES9"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES1"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES10"
            },
            {
              "status": "affected",
              "version": "12.6(1)ES11"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES2"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES3"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES4"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES5"
            },
            {
              "status": "affected",
              "version": "15.0(1)"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES6"
            },
            {
              "status": "affected",
              "version": "15.0(1)ES202508"
            },
            {
              "status": "affected",
              "version": "15.0(1)ES202511"
            },
            {
              "status": "affected",
              "version": "15.0(1)ES202602"
            },
            {
              "status": "affected",
              "version": "15.0(1)SU1"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES7"
            },
            {
              "status": "affected",
              "version": "15.0(1)SU2"
            },
            {
              "status": "affected",
              "version": "12.6(2)ES8"
            }
          ],
          "defaultStatus": "unknown"
        }
      ]
    }
  ],
  "published": "2026-10-07T17:16:55.303",
  "references": [
    {
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-finesse-ssrf-mmSuyugS",
      "source": "psirt@cisco.com"
    }
  ],
  "vulnStatus": "Received",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "psirt@cisco.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-918"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device.\r\n\r\nThis vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated with the affected device."
    }
  ],
  "lastModified": "2026-10-07T17:16:55.303",
  "sourceIdentifier": "psirt@cisco.com"
}