CVE-2026-111676
Faveo Helpdesk hasta la versión 2.0.3 contiene una vulnerabilidad de control de acceso roto que permite a los agentes autenticados leer tickets de otros departamentos a través del manejador getTooltip. Los atacantes pueden enumerar valores ticketid secuenciales en GET /ticket/tooltip para leer las conversaciones de los tickets, incluidos los datos personales de los clientes y las notas internas de los agentes.
Traducción automática del texto original de NVD (en inglés).
CVSS
- Puntuación base
- 5.3
- Versión
- 4.0
- Vector
- CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Probabilidad de explotación (EPSS)
- Probabilidad de explotación en los próximos 30 días
- 0.25 %
- Percentil entre todas las CVEs puntuadas
- 15
- Fecha de la puntuación
- 20/10/2026
EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).
Técnicas ATT&CK
Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.
- Explotación
T1210Exploitation of Remote Serviceslateral movement80 % - Impacto principal
T1005Data from Local Systemcollection75 %
Agente autenticado (PR:L, UI:N, red) lee tickets de otros departamentos mediante getTooltip por ID secuencial; expone datos personales de clientes y notas internas.
Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.
Mitigaciones ATT&CK que cubren estas técnicas
Tecnologías afectadas (1)
⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.
CWE
- CWE-639
Referencias
Mostrar las 4 referencias
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374
- https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350
- https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
- https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint
JSON original (NVD)
Mostrar
{
"id": "CVE-2026-111676",
"cveTags": [],
"metrics": {
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-111676",
"role": "CISA Coordinator",
"options": [
{
"exploitation": "none"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"version": "2.0.3",
"timestamp": "2026-10-16T19:34:11.762872Z"
}
}
],
"cvssMetricV31": [
{
"type": "Secondary",
"source": "disclosure@vulncheck.com",
"cvssData": {
"scope": "UNCHANGED",
"version": "3.1",
"baseScore": 4.3,
"attackVector": "NETWORK",
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
"integrityImpact": "NONE",
"userInteraction": "NONE",
"attackComplexity": "LOW",
"availabilityImpact": "NONE",
"privilegesRequired": "LOW",
"confidentialityImpact": "LOW"
},
"impactScore": 1.4,
"exploitabilityScore": 2.8
}
],
"cvssMetricV40": [
{
"type": "Secondary",
"source": "disclosure@vulncheck.com",
"cvssData": {
"Safety": "NOT_DEFINED",
"version": "4.0",
"Recovery": "NOT_DEFINED",
"baseScore": 5.3,
"Automatable": "NOT_DEFINED",
"attackVector": "NETWORK",
"baseSeverity": "MEDIUM",
"valueDensity": "NOT_DEFINED",
"vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
"exploitMaturity": "NOT_DEFINED",
"providerUrgency": "NOT_DEFINED",
"userInteraction": "NONE",
"attackComplexity": "LOW",
"attackRequirements": "NONE",
"privilegesRequired": "LOW",
"subIntegrityImpact": "NONE",
"vulnIntegrityImpact": "NONE",
"integrityRequirement": "NOT_DEFINED",
"modifiedAttackVector": "NOT_DEFINED",
"subAvailabilityImpact": "NONE",
"vulnAvailabilityImpact": "NONE",
"availabilityRequirement": "NOT_DEFINED",
"modifiedUserInteraction": "NOT_DEFINED",
"modifiedAttackComplexity": "NOT_DEFINED",
"subConfidentialityImpact": "NONE",
"vulnConfidentialityImpact": "LOW",
"confidentialityRequirement": "NOT_DEFINED",
"modifiedAttackRequirements": "NOT_DEFINED",
"modifiedPrivilegesRequired": "NOT_DEFINED",
"modifiedSubIntegrityImpact": "NOT_DEFINED",
"modifiedVulnIntegrityImpact": "NOT_DEFINED",
"vulnerabilityResponseEffort": "NOT_DEFINED",
"modifiedSubAvailabilityImpact": "NOT_DEFINED",
"modifiedVulnAvailabilityImpact": "NOT_DEFINED",
"modifiedSubConfidentialityImpact": "NOT_DEFINED",
"modifiedVulnConfidentialityImpact": "NOT_DEFINED"
}
}
]
},
"affected": [
{
"source": "disclosure@vulncheck.com",
"affectedData": [
{
"repo": "https://github.com/faveosuite/faveo-helpdesk",
"vendor": "faveosuite",
"product": "faveo-helpdesk",
"versions": [
{
"status": "affected",
"version": "0",
"versionType": "custom",
"lessThanOrEqual": "2.0.3"
}
],
"packageURL": "pkg:github/faveosuite/faveo-helpdesk",
"defaultStatus": "unaffected"
}
]
}
],
"published": "2026-10-16T18:17:50.337",
"references": [
{
"url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374",
"source": "disclosure@vulncheck.com"
},
{
"url": "https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350",
"source": "disclosure@vulncheck.com"
},
{
"url": "https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor",
"source": "disclosure@vulncheck.com"
},
{
"url": "https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint",
"source": "disclosure@vulncheck.com"
}
],
"vulnStatus": "Deferred",
"weaknesses": [
{
"type": "Secondary",
"source": "disclosure@vulncheck.com",
"description": [
{
"lang": "en",
"value": "CWE-639"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes."
}
],
"lastModified": "2026-10-16T22:17:22.273",
"sourceIdentifier": "disclosure@vulncheck.com"
}