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CVE-2024-43442

Estado: AplazadaMedia (4.9)—

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins. This issue affects:

Products based on the ((OTRS)) Community Edition also very likely to be affected

Detalles técnicos trazas, registros y código del informe original
  *  OTRS from 7.0.X through 7.0.50
  *  OTRS 8.0.X
  *  OTRS 2023.X
  *  OTRS from 2024.X through 2024.5.X
  *  ((OTRS)) Community Edition: 6.0.x

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Otrs — OtrsAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2024-43442",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-43442",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2024-08-26T15:26:34.955357Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 4.9,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 1.2
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "System Configuration"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch",
              "lessThanOrEqual": "7.0.50"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x",
              "versionType": "Patch",
              "lessThanOrEqual": "2024.5.x"
            }
          ],
          "defaultStatus": "unaffected"
        },
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x"
            }
          ],
          "defaultStatus": "affected"
        }
      ]
    }
  ],
  "published": "2024-08-26T09:15:04.340",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-10/",
      "source": "security@otrs.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-790"
        }
      ]
    },
    {
      "type": "Secondary",
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in  OTRS (System Configuration modules) and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the System Configuration targeting other admins.\nThis issue affects: \n\n  *  OTRS from 7.0.X through 7.0.50\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS from 2024.X through 2024.5.X\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
    },
    {
      "lang": "es",
      "value": "La neutralización inadecuada de la entrada realizada por un atacante con privilegios de administrador (\"Cross-site Scripting\") en OTRS (módulos de configuración del sistema) y ((OTRS)) Community Edition permite Cross-Site Scripting (XSS) dentro de la configuración del sistema dirigido a otros administradores. Este problema afecta a: * OTRS desde 7.0.X hasta 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS desde 2024.X hasta 2024.5.X * ((OTRS)) Edición comunitaria: 6.0.x Productos basados en ((OTRS)) Community Edition también es muy probable que se vea afectada"
    }
  ],
  "lastModified": "2026-06-17T07:51:03.250",
  "sourceIdentifier": "security@otrs.com"
}