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CVE-2024-29185

Estado: AnalizadaCrítica (9)—

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application.

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This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Freescout — Freescout

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2024-29185",
  "cveTags": [],
  "metrics": {
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          "role": "CISA Coordinator",
          "options": [
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              "exploitation": "poc"
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            {
              "automatable": "no"
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            {
              "technicalImpact": "total"
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          ],
          "version": "2.0.3",
          "timestamp": "2024-03-27T13:53:21.659979Z"
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          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "HIGH",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
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        "impactScore": 6,
        "exploitabilityScore": 2.2
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          "baseSeverity": "CRITICAL",
          "vectorString": "CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H",
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  "published": "2024-03-22T17:15:08.440",
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  "vulnStatus": "Analyzed",
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  ],
  "descriptions": [
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      "lang": "en",
      "value": "FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue."
    },
    {
      "lang": "es",
      "value": "FreeScout es una mesa de ayuda autohospedada y un buzón de correo compartido. Las versiones anteriores a la 1.8.128 son vulnerables a la inyección de comandos del sistema operativo en el archivo fuente /public/tools.php. El valor del parámetro php_path se ejecuta como un comando del sistema operativo mediante la función shell_exec, sin validarlo. Esto permite que un adversario ejecute comandos maliciosos del sistema operativo en el servidor. Una demostración práctica del exitoso ataque de inyección de comandos extrajo el archivo /etc/passwd del servidor. Esto representó el compromiso total del servidor que aloja la aplicación FreeScout. Este ataque requiere que un atacante conozca la \"App_Key\" de la aplicación. Esta limitación hace que la Complejidad del Ataque sea Alta. Si un atacante obtiene la \"App_Key\", puede comprometer el servidor completo en el que se implementa la aplicación. La versión 1.8.128 contiene un parche para este problema."
    }
  ],
  "lastModified": "2026-06-17T07:22:35.063",
  "configurations": [
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        {
          "negate": false,
          "cpeMatch": [
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              "vulnerable": true,
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  "sourceIdentifier": "security-advisories@github.com"
}