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CVE-2024-23793

Estado: AplazadaMedia (6.3)—

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (2)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Otrs — Community EditionAIOtrs — OtrsAI

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2024-23793",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-23793",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "poc"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2024-06-06T20:07:44.167335Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.3,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L",
          "integrityImpact": "HIGH",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "LOW",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 4.2,
        "exploitabilityScore": 2.1
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "File Upload"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch",
              "lessThanOrEqual": "7.0.49"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x",
              "versionType": "Patch",
              "lessThanOrEqual": "2024.3.2"
            }
          ],
          "defaultStatus": "affected"
        },
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.1",
              "versionType": "All",
              "lessThanOrEqual": "6.0.34"
            }
          ],
          "defaultStatus": "affected"
        }
      ]
    },
    {
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "affectedData": [
        {
          "cpes": [
            "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*"
          ],
          "vendor": "otrs",
          "product": "otrs",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x",
              "lessThan": "7.0.49",
              "versionType": "custom"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x",
              "lessThan": "2024.3.2",
              "versionType": "custom"
            }
          ],
          "defaultStatus": "affected"
        },
        {
          "cpes": [
            "cpe:2.3:a:otrs:otrs_community_edition:*:*:*:*:*:*:*:*"
          ],
          "vendor": "otrs",
          "product": "otrs_community_edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.1",
              "lessThan": "6.0.34",
              "versionType": "custom"
            }
          ],
          "defaultStatus": "affected"
        }
      ]
    }
  ],
  "published": "2024-06-06T19:15:52.373",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-05/",
      "source": "security@otrs.com"
    },
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-05/",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-22"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.\nThis issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.\n\n"
    },
    {
      "lang": "es",
      "value": "La función de carga de archivos en OTRS y ((OTRS)) Community Edition tiene una vulnerabilidad de path traversal. Este problema permite que agentes autenticados o usuarios de clientes carguen archivos potencialmente dañinos en directorios a los que puede acceder el servidor web, lo que podría provocar la ejecución de código local como scripts Perl. Este problema afecta a OTRS: desde 7.0.X hasta 7.0.49, 8.0.X, 2023.X, desde 2024.X hasta 2024.3.2; ((OTRS)) Edición comunitaria: desde 6.0.1 hasta 6.0.34."
    }
  ],
  "lastModified": "2026-06-17T07:13:36.797",
  "sourceIdentifier": "security@otrs.com"
}