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CVE-2024-23791

Estado: ModificadaAlta (7.5)—

Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Otrs — Otrs

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2024-23791",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-23791",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2025-05-08T15:50:47.563428Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 4.9,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 1.2
      },
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.5,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "Log Backend"
          ],
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch",
              "lessThanOrEqual": "7.0.48"
            },
            {
              "status": "affected",
              "version": "8.0.x",
              "versionType": "Patch",
              "lessThanOrEqual": "8.0.37"
            },
            {
              "status": "affected",
              "version": "2023.x",
              "versionType": "Patch",
              "lessThanOrEqual": "2023.1.1"
            }
          ],
          "defaultStatus": "unknown"
        }
      ]
    }
  ],
  "published": "2024-01-29T10:15:08.483",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-02/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "security@otrs.com"
    },
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-02/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-532"
        }
      ]
    },
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-532"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Insertion of debug information into log file during building the elastic search index allows reading of sensitive information from articles.This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.\n\n"
    },
    {
      "lang": "es",
      "value": "La inserción de información de depuración en el archivo de registro durante la creación del índice de búsqueda elástico permite leer información confidencial de los artículos. Este problema afecta a OTRS: de 7.0.X a 7.0.48, de 8.0.X a 8.0.37, de 2023.X a 2023.1 .1."
    }
  ],
  "lastModified": "2026-06-17T07:13:36.557",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "4E47E75A-C9A9-40EE-A5DE-B4CDD98E7B7F",
              "versionEndExcluding": "7.0.49",
              "versionStartIncluding": "7.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "3B9B2075-4C3E-48C9-96DA-655E4F29325A",
              "versionEndExcluding": "2024.1.1",
              "versionStartIncluding": "8.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "security@otrs.com"
}