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CVE-2024-23790

Estado: ModificadaCrítica (9.8)—

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Otrs — Otrs

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2024-23790",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-23790",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2024-01-29T13:20:27.471691Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 3.5,
          "attackVector": "NETWORK",
          "baseSeverity": "LOW",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 1.4,
        "exploitabilityScore": 2.1
      },
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 9.8,
          "attackVector": "NETWORK",
          "baseSeverity": "CRITICAL",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
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        "exploitabilityScore": 3.9
      }
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  "affected": [
    {
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      "affectedData": [
        {
          "vendor": "OTRS AG",
          "modules": [
            "Agent Interface",
            "External Interface"
          ],
          "product": "OTRS",
          "versions": [
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              "status": "affected",
              "version": "8.0.x",
              "versionType": "Patch",
              "lessThanOrEqual": "8.0.37"
            },
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              "status": "affected",
              "version": "2023",
              "versionType": "Patch",
              "lessThanOrEqual": "2023.1.1"
            },
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              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch",
              "lessThanOrEqual": "7.0.48"
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          "defaultStatus": "unknown"
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      ]
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  ],
  "published": "2024-01-29T10:15:08.263",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-01/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "security@otrs.com"
    },
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-01/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ]
    },
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-354"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.\nThis issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.\n\n"
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de validación de entrada incorrecta en la funcionalidad de carga de avatares de usuarios permite un mal uso de la funcionalidad debido a la falta de verificación de los tipos de archivos. Este problema afecta a OTRS: desde 7.0.X hasta 7.0.48, desde 8.0.X hasta 8.0.37, desde 2023 hasta 2023.1.1."
    }
  ],
  "lastModified": "2026-06-17T07:13:36.427",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
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              "matchCriteriaId": "4E47E75A-C9A9-40EE-A5DE-B4CDD98E7B7F",
              "versionEndExcluding": "7.0.49",
              "versionStartIncluding": "7.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "3B9B2075-4C3E-48C9-96DA-655E4F29325A",
              "versionEndExcluding": "2024.1.1",
              "versionStartIncluding": "8.0.0"
            }
          ],
          "operator": "OR"
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      ]
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  ],
  "sourceIdentifier": "security@otrs.com"
}