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CVE-2023-7337

Estado: AplazadaAlta (7.5)—

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

🎯 Técnicas ATT&CK

Cómo se explota esta vulnerabilidad y qué consigue el atacante, en el lenguaje de MITRE ATT&CK.

SQL injection en cookie sin autenticación (AV:N, PR:N, UI:N) en plugin WordPress expuesto. Permite extraer datos sensibles de BD (C:H) y potencialmente modificar información.

Inferido por nuestro agente de análisis a partir de la descripción oficial, el vector CVSS y la CWE, y comprobado por un supervisor. Puede contener errores.

🛡️ Mitigaciones ATT&CK que cubren estas técnicas

Vulnerability ScanningRestrict File and Directory PermissionsPrivileged Account ManagementRemote Data StorageNetwork SegmentationLimit Access to Resource Over Network

Tecnologías afectadas (1)

⚠ Inferidas por IA a partir de la descripción — NVD aún no ha analizado esta CVE; no son CPE verificados.

Jshelpdesk — JS Help DeskAI

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2023-7337",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2023-7337",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "yes"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2026-03-04T15:01:56.197397Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@wordfence.com",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 7.5,
          "attackVector": "NETWORK",
          "baseSeverity": "HIGH",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "security@wordfence.com",
      "affectedData": [
        {
          "vendor": "rabilal",
          "product": "JS Help Desk – AI-Powered Support & Ticketing System",
          "versions": [
            {
              "status": "affected",
              "version": "0",
              "versionType": "semver",
              "lessThanOrEqual": "2.8.2"
            }
          ],
          "defaultStatus": "unaffected"
        }
      ]
    }
  ],
  "published": "2026-03-04T10:16:06.683",
  "references": [
    {
      "url": "https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8.3",
      "source": "security@wordfence.com"
    },
    {
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve",
      "source": "security@wordfence.com"
    }
  ],
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@wordfence.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-89"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query.  This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database."
    },
    {
      "lang": "es",
      "value": "El plugin JS Help Desk – AI-Powered Support & Ticketing System para WordPress es vulnerable a inyección SQL a través de la cookie 'js-support-ticket-token-tkstatus' en la versión 2.8.2 debido a una solución incompleta para CVE-2023-50839 donde un segundo sink se dejó con escape insuficiente en los valores proporcionados por el usuario y falta de preparación suficiente en la consulta SQL existente. Esto hace posible que atacantes no autenticados añadan consultas SQL adicionales en consultas ya existentes que pueden utilizarse para extraer información sensible de la base de datos."
    }
  ],
  "lastModified": "2026-06-17T06:52:33.390",
  "sourceIdentifier": "security@wordfence.com"
}