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CVE-2023-38057

Estado: ModificadaMedia (5.4)—

An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent. This issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (1)

Otrs — Survey

CWE

Referencias

JSON original (NVD)

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{
  "id": "CVE-2023-38057",
  "cveTags": [],
  "metrics": {
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2023-38057",
          "role": "CISA Coordinator",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "version": "2.0.3",
          "timestamp": "2024-10-17T13:01:44.457515Z"
        }
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Secondary",
        "source": "security@otrs.com",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 4.1,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:N/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "NONE"
        },
        "impactScore": 1.4,
        "exploitabilityScore": 2.3
      },
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "CHANGED",
          "version": "3.1",
          "baseScore": 5.4,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "integrityImpact": "LOW",
          "userInteraction": "REQUIRED",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 2.7,
        "exploitabilityScore": 2.3
      }
    ]
  },
  "affected": [
    {
      "source": "security@otrs.com",
      "affectedData": [
        {
          "vendor": "OTRS AG",
          "product": "OTRS",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x",
              "lessThan": "7.0.32",
              "versionType": "Patch"
            },
            {
              "status": "affected",
              "version": "8.0.x",
              "lessThan": "8.0.13",
              "versionType": "Patch"
            }
          ],
          "packageName": "Survey",
          "defaultStatus": "affected"
        },
        {
          "vendor": "OTRS AG",
          "product": "((OTRS)) Community Edition",
          "versions": [
            {
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All",
              "lessThanOrEqual": "6.0.22"
            }
          ],
          "packageName": "Survey",
          "defaultStatus": "affected"
        }
      ]
    }
  ],
  "published": "2023-07-24T09:15:09.927",
  "references": [
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-06/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "security@otrs.com"
    },
    {
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-06/",
      "tags": [
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Secondary",
      "source": "security@otrs.com",
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ]
    },
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An improper input validation vulnerability in OTRS Survey modules allows any attacker with a link to a valid and unanswered survey request to inject javascript code in free text answers. This allows a cross site scripting attack while reading the replies as authenticated agent.\nThis issue affects OTRS Survey module from 7.0.X before 7.0.32, from 8.0.X before 8.0.13 and ((OTRS)) Community Edition Survey module from 6.0.X through 6.0.22.\n\n"
    }
  ],
  "lastModified": "2026-06-17T06:09:20.087",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:survey:*:*:*:*:community:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "2C028891-8D6D-487A-B1A8-F7635C679067",
              "versionEndIncluding": "6.0.22",
              "versionStartIncluding": "6.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:survey:*:*:*:*:-:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "1DA2C542-3BDD-4E5C-870B-C9FE32BE6B70",
              "versionEndExcluding": "7.0.32",
              "versionStartIncluding": "7.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:survey:*:*:*:*:-:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "223E24C7-C368-4822-9BDF-BF5403113847",
              "versionEndExcluding": "8.0.13",
              "versionStartIncluding": "8.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "security@otrs.com"
}