CVE-2021-31531

Estado: ModificadaCrítica (9.8)—
Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF).
CVSS

Versión: 3.1
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Puntuación base: 9.8
Probabilidad de explotación (EPSS)

Probabilidad de explotación en los próximos 30 días: 2.37%
Percentil entre todas las CVEs puntuadas: 83
Fecha de la puntuación: 6/10/2026
EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).
Tecnologías afectadas (1)

Zohocorp — Manageengine Servicedesk Plus MSP
CWE

CWE-918
Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2021-31531",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 7.5,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:N/C:P/I:P/A:P",
          "authentication": "NONE",
          "integrityImpact": "PARTIAL",
          "accessComplexity": "LOW",
          "availabilityImpact": "PARTIAL",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 6.4,
        "baseSeverity": "HIGH",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 10,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 9.8,
          "attackVector": "NETWORK",
          "baseSeverity": "CRITICAL",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
          "integrityImpact": "HIGH",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "HIGH",
          "privilegesRequired": "NONE",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 5.9,
        "exploitabilityScore": 3.9
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2021-06-29T14:15:08.457",
  "references": [
    {
      "url": "https://cds.thalesgroup.com/en/tcs-cert/CVE-2021-31531",
      "source": "cve@mitre.org"
    },
    {
      "url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://excellium-services.com/cert-xlm-advisory/cve-2021-31531/",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.manageengine.com/products/service-desk-msp/readme.html#10521",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "CWE-918"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zoho ManageEngine ServiceDesk Plus MSP before 10521 is vulnerable to Server-Side Request Forgery (SSRF)."
    },
    {
      "lang": "es",
      "value": "Zoho ManageEngine ServiceDesk Plus MSP versiones anteriores a 10521, es vulnerable a ataques de tipo Server-Side Request Forgery (SSRF)"
    }
  ],
  "lastModified": "2026-06-17T03:51:57.793",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "D82A926C-EDD8-4540-B6D0-695A16686511",
              "versionEndExcluding": "10.5"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "CD5F5915-2CBC-4C47-9CA5-47F6C9A72C77"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10500:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "6BA242DB-20DE-4C22-9EEC-E8DF5C2D8260"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10501:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "860EBABC-B252-4C73-97C6-57A67ED94492"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10502:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "71E4F529-B091-4565-B024-185174483A70"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10503:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "FADCF801-93E0-430B-BD14-092ACE960D05"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10504:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "97CD568D-AF18-42E7-8357-9AE2B279BEE0"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10505:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "9EB715EE-313B-4D62-A345-C4F7EB7C3DED"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10506:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "B965016B-7584-4661-A8F3-C8EA3DB1E94C"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10507:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "DCF7199B-A66E-425B-9614-D8256C4C828D"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10508:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "81F583C7-CB76-430A-A7AC-F3E727E0A26D"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10509:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "F33A3E84-F73B-4797-8A97-3F10F77BD631"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10510:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "724284CA-51FE-46E8-B90E-99C53615901B"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10511:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "8342A66C-4C0B-4FAE-987A-276CE126724B"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10512:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "39C638A3-C8A1-4C2A-9B8F-39339F5674CE"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10513:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7BB0CD9F-5459-44A7-9AD1-A70D3208369B"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10514:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7399A6B2-B0F2-4898-AC04-E50B508EA495"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10515:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7793C1AC-38FA-4B31-BB78-004A519DD4A2"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10516:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7C30D050-4BDC-46E6-819E-49898AD56BFA"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10517:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "AB7D8E3B-30C3-44C5-90B7-561F4E09830E"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10518:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "33960952-4461-4502-A2B5-364E22C96824"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10519:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "0089DEEE-7CC5-4AC6-A66C-F22B4E6EF2DA"
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:10.5:10520:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "AD1A9B14-02F0-4674-9032-73778271CACB"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}