CVE-2019-9752
Estado: ModificadaMedia (5.4)—
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
CVSS
- Versión: 3.1
- Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
- Puntuación base: 5.4
Probabilidad de explotación (EPSS)
- Probabilidad de explotación en los próximos 30 días: 1.05%
- Percentil entre todas las CVEs puntuadas: 63
- Fecha de la puntuación: 7/10/2026
EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).
Tecnologías afectadas (3)
CWE
- CWE-79
Referencias
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework
- https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework
- https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html
JSON original (NVD)
Mostrar
{
"id": "CVE-2019-9752",
"cveTags": [],
"metrics": {
"cvssMetricV2": [
{
"type": "Primary",
"source": "nvd@nist.gov",
"cvssData": {
"version": "2.0",
"baseScore": 3.5,
"accessVector": "NETWORK",
"vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
"authentication": "SINGLE",
"integrityImpact": "PARTIAL",
"accessComplexity": "MEDIUM",
"availabilityImpact": "NONE",
"confidentialityImpact": "NONE"
},
"acInsufInfo": false,
"impactScore": 2.9,
"baseSeverity": "LOW",
"obtainAllPrivilege": false,
"exploitabilityScore": 6.8,
"obtainUserPrivilege": false,
"obtainOtherPrivilege": false,
"userInteractionRequired": true
}
],
"cvssMetricV31": [
{
"type": "Primary",
"source": "nvd@nist.gov",
"cvssData": {
"scope": "CHANGED",
"version": "3.1",
"baseScore": 5.4,
"attackVector": "NETWORK",
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
"integrityImpact": "LOW",
"userInteraction": "REQUIRED",
"attackComplexity": "LOW",
"availabilityImpact": "NONE",
"privilegesRequired": "LOW",
"confidentialityImpact": "LOW"
},
"impactScore": 2.7,
"exploitabilityScore": 2.3
}
]
},
"affected": [
{
"source": "cve@mitre.org",
"affectedData": [
{
"vendor": "n/a",
"product": "n/a",
"versions": [
{
"status": "affected",
"version": "n/a"
}
]
}
]
}
],
"published": "2019-03-13T22:29:00.660",
"references": [
{
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "cve@mitre.org"
},
{
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "cve@mitre.org"
},
{
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "cve@mitre.org"
},
{
"url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework",
"tags": [
"Patch",
"Vendor Advisory"
],
"source": "cve@mitre.org"
},
{
"url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "cve@mitre.org"
},
{
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework",
"tags": [
"Patch",
"Vendor Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
}
],
"vulnStatus": "Modified",
"weaknesses": [
{
"type": "Primary",
"source": "nvd@nist.gov",
"description": [
{
"lang": "en",
"value": "CWE-79"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm."
},
{
"lang": "es",
"value": "Se ha descubierto un problema en Open Ticket Request System (OTRS), en CVErsiones 5.x anteriores a la 5.0.34, CVErsiones 6.x anteriores a la 6.0.16 y CVErsiones 7.x anteriores a la 7.0.4. Un atacante que haya iniciado sesión en OTRS como usuario agente o cliente podría subir un recurso manipulado para provocar la ejecución de JavaScript en el contexto de OTRS. Esto está relacionado con la gestión incorrecta de Content-type en Kernel/Modules/PictureUpload.pm."
}
],
"lastModified": "2026-06-17T02:44:17.217",
"configurations": [
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "378C5C4C-851F-4B29-8E81-B1FC9D65C863",
"versionEndExcluding": "5.0.34",
"versionStartIncluding": "5.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "8F0AAA41-18D8-4200-933A-ED3121C34568",
"versionEndExcluding": "6.0.16",
"versionStartIncluding": "6.0.0"
},
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "1C677B9E-1D9B-4182-8C5C-E369E5E3362A",
"versionEndExcluding": "7.0.4",
"versionStartIncluding": "7.0.0"
}
],
"operator": "OR"
}
]
},
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "40513095-7E6E-46B3-B604-C926F1BA3568"
},
{
"criteria": "cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "67E82302-4B77-44F3-97B1-24C18AC4A35D"
},
{
"criteria": "cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "B620311B-34A3-48A6-82DF-6F078D7A4493"
},
{
"criteria": "cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*",
"vulnerable": true,
"matchCriteriaId": "B009C22E-30A4-4288-BCF6-C3E81DEAF45A"
}
],
"operator": "OR"
}
]
}
],
"sourceIdentifier": "cve@mitre.org"
}