CVE-2019-14994
The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability.
CVSS
- Versión: 3.1
- Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- Puntuación base: 7.5
Probabilidad de explotación (EPSS)
- Probabilidad de explotación en los próximos 30 días: 5.88%
- Percentil entre todas las CVEs puntuadas: 93
- Fecha de la puntuación: 6/10/2026
EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).
Tecnologías afectadas (1)
CWE
- CWE-22
Referencias
- http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html
- https://jira.atlassian.com/browse/JSDSERVER-6517
- https://samcurry.net/analysis-of-cve-2019-14994/
- https://seclists.org/bugtraq/2019/Sep/39
- http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html
- https://jira.atlassian.com/browse/JSDSERVER-6517
- https://samcurry.net/analysis-of-cve-2019-14994/
- https://seclists.org/bugtraq/2019/Sep/39
JSON original (NVD)
Mostrar
{
"id": "CVE-2019-14994",
"cveTags": [],
"metrics": {
"cvssMetricV2": [
{
"type": "Primary",
"source": "nvd@nist.gov",
"cvssData": {
"version": "2.0",
"baseScore": 4.3,
"accessVector": "NETWORK",
"vectorString": "AV:N/AC:M/Au:N/C:P/I:N/A:N",
"authentication": "NONE",
"integrityImpact": "NONE",
"accessComplexity": "MEDIUM",
"availabilityImpact": "NONE",
"confidentialityImpact": "PARTIAL"
},
"acInsufInfo": false,
"impactScore": 2.9,
"baseSeverity": "MEDIUM",
"obtainAllPrivilege": false,
"exploitabilityScore": 8.6,
"obtainUserPrivilege": false,
"obtainOtherPrivilege": false,
"userInteractionRequired": false
}
],
"cvssMetricV31": [
{
"type": "Primary",
"source": "nvd@nist.gov",
"cvssData": {
"scope": "UNCHANGED",
"version": "3.1",
"baseScore": 7.5,
"attackVector": "NETWORK",
"baseSeverity": "HIGH",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"integrityImpact": "NONE",
"userInteraction": "NONE",
"attackComplexity": "LOW",
"availabilityImpact": "NONE",
"privilegesRequired": "NONE",
"confidentialityImpact": "HIGH"
},
"impactScore": 3.6,
"exploitabilityScore": 3.9
}
]
},
"affected": [
{
"source": "security@atlassian.com",
"affectedData": [
{
"vendor": "Atlassian",
"product": "Jira Service Desk Server",
"versions": [
{
"status": "affected",
"version": "unspecified",
"lessThan": "3.9.16",
"versionType": "custom"
},
{
"status": "affected",
"version": "3.10.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "3.16.8",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.0.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "4.1.3",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.2.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "4.2.5",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.3.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "4.3.4",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.4.0"
}
]
},
{
"vendor": "Atlassian",
"product": "Jira Service Desk Data Center",
"versions": [
{
"status": "affected",
"version": "unspecified",
"lessThan": "3.9.16",
"versionType": "custom"
},
{
"status": "affected",
"version": "3.10.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "3.16.8",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.0.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "4.1.3",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.2.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "4.2.5",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.3.0",
"lessThan": "unspecified",
"versionType": "custom"
},
{
"status": "affected",
"version": "unspecified",
"lessThan": "4.3.4",
"versionType": "custom"
},
{
"status": "affected",
"version": "4.4.0"
}
]
}
]
}
],
"published": "2019-09-19T15:15:15.377",
"references": [
{
"url": "http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html",
"tags": [
"Third Party Advisory",
"VDB Entry"
],
"source": "security@atlassian.com"
},
{
"url": "https://jira.atlassian.com/browse/JSDSERVER-6517",
"tags": [
"Issue Tracking",
"Vendor Advisory"
],
"source": "security@atlassian.com"
},
{
"url": "https://samcurry.net/analysis-of-cve-2019-14994/",
"tags": [
"Broken Link"
],
"source": "security@atlassian.com"
},
{
"url": "https://seclists.org/bugtraq/2019/Sep/39",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "security@atlassian.com"
},
{
"url": "http://packetstormsecurity.com/files/154574/Jira-Service-Desk-Server-And-Data-Center-Path-Traversal.html",
"tags": [
"Third Party Advisory",
"VDB Entry"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "https://jira.atlassian.com/browse/JSDSERVER-6517",
"tags": [
"Issue Tracking",
"Vendor Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "https://samcurry.net/analysis-of-cve-2019-14994/",
"tags": [
"Broken Link"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
},
{
"url": "https://seclists.org/bugtraq/2019/Sep/39",
"tags": [
"Mailing List",
"Third Party Advisory"
],
"source": "af854a3a-2127-422b-91ae-364da2661108"
}
],
"vulnStatus": "Modified",
"weaknesses": [
{
"type": "Primary",
"source": "nvd@nist.gov",
"description": [
{
"lang": "en",
"value": "CWE-22"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "The Customer Context Filter in Atlassian Jira Service Desk Server and Jira Service Desk Data Center before version 3.9.16, from version 3.10.0 before version 3.16.8, from version 4.0.0 before version 4.1.3, from version 4.2.0 before version 4.2.5, from version 4.3.0 before version 4.3.4, and version 4.4.0 allows remote attackers with portal access to view arbitrary issues in Jira Service Desk projects via a path traversal vulnerability. Note that when the 'Anyone can email the service desk or raise a request in the portal' setting is enabled, an attacker can grant themselves portal access, allowing them to exploit the vulnerability."
},
{
"lang": "es",
"value": "El Customer Context Filter en Atlassian Jira Service Desk Server y Jira Service Desk Data Center anterior a versión 3.9.16, desde versión 3.10.0 anterior a versión 3.16.8, desde versión 4.0.0 anterior a versión 4.1.3, desde versión 4.2.0 anterior a versión 4.2.5, desde versión 4.3.0 anterior a versión 4.3.4, y versión 4.4.0, permite a atacantes remotos con acceso al portal visualizar problemas arbitrarios en proyectos de Jira Service Desk por medio de una vulnerabilidad de salto de ruta. Tenga en cuenta que cuando esta habilitada la configuración \"Anyone can email the service desk or raise a request in the portal\", un atacante puede otorgarse acceso al portal, permitiéndole explotar la vulnerabilidad."
}
],
"lastModified": "2026-06-17T02:19:27.850",
"configurations": [
{
"nodes": [
{
"negate": false,
"cpeMatch": [
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*",
"vulnerable": true,
"matchCriteriaId": "5E8970D6-0F61-48D2-9751-D7D758DDF42A",
"versionEndExcluding": "3.9.16"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:server:*:*:*",
"vulnerable": true,
"matchCriteriaId": "7535993D-B05E-4C40-A9CD-BFE906E7636E",
"versionEndExcluding": "3.9.16"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*",
"vulnerable": true,
"matchCriteriaId": "3AE77F63-CFB6-4D00-BB25-B65DEAAA29A5",
"versionEndExcluding": "3.16.8",
"versionStartIncluding": "3.10.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:server:*:*:*",
"vulnerable": true,
"matchCriteriaId": "503534BE-4E12-4543-AA32-1E56DE8FDB46",
"versionEndExcluding": "3.16.8",
"versionStartIncluding": "3.10.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*",
"vulnerable": true,
"matchCriteriaId": "A41F4571-FFED-4299-98BA-9A13EB82FDA8",
"versionEndExcluding": "4.1.3",
"versionStartIncluding": "4.0.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:server:*:*:*",
"vulnerable": true,
"matchCriteriaId": "03B25AED-96C5-411B-9B80-BE93D58D6491",
"versionEndExcluding": "4.1.3",
"versionStartIncluding": "4.0.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*",
"vulnerable": true,
"matchCriteriaId": "B3B744DD-4373-4911-B7F9-352C4E14F6E5",
"versionEndExcluding": "4.2.5",
"versionStartIncluding": "4.2.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:server:*:*:*",
"vulnerable": true,
"matchCriteriaId": "219883A6-1806-462B-AA5A-637816948967",
"versionEndExcluding": "4.2.5",
"versionStartIncluding": "4.2.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:data_center:*:*:*",
"vulnerable": true,
"matchCriteriaId": "9F1BC7B7-CA91-47B1-9131-486D2A09554B",
"versionEndExcluding": "4.3.4",
"versionStartIncluding": "4.3.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:*:*:*:*:server:*:*:*",
"vulnerable": true,
"matchCriteriaId": "5CCC962D-63C4-4C26-B258-7723AC8D554D",
"versionEndExcluding": "4.3.4",
"versionStartIncluding": "4.3.0"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:4.4.0:*:*:*:data_center:*:*:*",
"vulnerable": true,
"matchCriteriaId": "2E1D0DF4-430A-40D4-B96F-B2128B3EB230"
},
{
"criteria": "cpe:2.3:a:atlassian:jira_service_desk:4.4.0:*:*:*:server:*:*:*",
"vulnerable": true,
"matchCriteriaId": "1F540600-E7EB-429E-BDDF-CB8E83DD6324"
}
],
"operator": "OR"
}
]
}
],
"sourceIdentifier": "security@atlassian.com"
}