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CVE-2019-13458

Estado: ModificadaMedia (6.5)—

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords.

CVSS

Probabilidad de explotación (EPSS)

EPSS (Exploit Prediction Scoring System, de FIRST) estima la probabilidad de que una vulnerabilidad sea explotada en 30 días. Complementa a CVSS (impacto) y a CISA KEV (explotación confirmada).

Tecnologías afectadas (2)

Debian — Debian LinuxOtrs — Otrs

CWE

Referencias

JSON original (NVD)

Mostrar
{
  "id": "CVE-2019-13458",
  "cveTags": [],
  "metrics": {
    "cvssMetricV2": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "version": "2.0",
          "baseScore": 4,
          "accessVector": "NETWORK",
          "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
          "authentication": "SINGLE",
          "integrityImpact": "NONE",
          "accessComplexity": "LOW",
          "availabilityImpact": "NONE",
          "confidentialityImpact": "PARTIAL"
        },
        "acInsufInfo": false,
        "impactScore": 2.9,
        "baseSeverity": "MEDIUM",
        "obtainAllPrivilege": false,
        "exploitabilityScore": 8,
        "obtainUserPrivilege": false,
        "obtainOtherPrivilege": false,
        "userInteractionRequired": false
      }
    ],
    "cvssMetricV30": [
      {
        "type": "Secondary",
        "source": "cve@mitre.org",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.0",
          "baseScore": 2.7,
          "attackVector": "NETWORK",
          "baseSeverity": "LOW",
          "vectorString": "CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "confidentialityImpact": "LOW"
        },
        "impactScore": 1.4,
        "exploitabilityScore": 1.2
      }
    ],
    "cvssMetricV31": [
      {
        "type": "Primary",
        "source": "nvd@nist.gov",
        "cvssData": {
          "scope": "UNCHANGED",
          "version": "3.1",
          "baseScore": 6.5,
          "attackVector": "NETWORK",
          "baseSeverity": "MEDIUM",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "integrityImpact": "NONE",
          "userInteraction": "NONE",
          "attackComplexity": "LOW",
          "availabilityImpact": "NONE",
          "privilegesRequired": "LOW",
          "confidentialityImpact": "HIGH"
        },
        "impactScore": 3.6,
        "exploitabilityScore": 2.8
      }
    ]
  },
  "affected": [
    {
      "source": "cve@mitre.org",
      "affectedData": [
        {
          "vendor": "n/a",
          "product": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ]
    }
  ],
  "published": "2019-08-21T14:15:10.507",
  "references": [
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "tags": [
        "Broken Link"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html",
      "source": "cve@mitre.org"
    },
    {
      "url": "https://www.otrs.com/category/release-and-security-notes-en/",
      "tags": [
        "Release Notes"
      ],
      "source": "cve@mitre.org"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html",
      "tags": [
        "Broken Link"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://community.otrs.com/security-advisory-2019-12-security-update-for-otrs-framework/",
      "tags": [
        "Patch",
        "Vendor Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html",
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    },
    {
      "url": "https://www.otrs.com/category/release-and-security-notes-en/",
      "tags": [
        "Release Notes"
      ],
      "source": "af854a3a-2127-422b-91ae-364da2661108"
    }
  ],
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "type": "Primary",
      "source": "nvd@nist.gov",
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ]
    }
  ],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, and Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. An attacker who is logged into OTRS as an agent user with appropriate permissions can leverage OTRS notification tags in templates in order to disclose hashed user passwords."
    },
    {
      "lang": "es",
      "value": "Se descubrió un problema en Open Ticket Request System (OTRS) 7.0.x hasta 7.0.8, y Community Edition 5.0.x hasta 5.0.36 y 6.0.x hasta 6.0.19. Un atacante que haya iniciado sesión en OTRS como un usuario agente con los permisos apropiados puede aprovechar las etiquetas de notificación de OTRS en las plantillas para revelar las contraseñas de usuario con hash."
    }
  ],
  "lastModified": "2026-06-17T02:16:47.457",
  "configurations": [
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "92CBFC5A-5DBE-40B4-BC25-84E50DBF8799",
              "versionEndIncluding": "5.0.36",
              "versionStartIncluding": "5.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "7797BAF4-EBCD-49B4-B5BC-E19B6EEE5DF9",
              "versionEndIncluding": "6.0.19",
              "versionStartIncluding": "6.0.0"
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "1B00766B-5077-4C1A-AFD6-031C8CE766DF",
              "versionEndIncluding": "7.0.8",
              "versionStartIncluding": "7.0.0"
            }
          ],
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "negate": false,
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "vulnerable": true,
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43"
            }
          ],
          "operator": "OR"
        }
      ]
    }
  ],
  "sourceIdentifier": "cve@mitre.org"
}